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Housekeeping Supervisor

2 months ago

Santa Barbara, United States Hilton Santa Barbara Beachfront Resort Full time
Description

Come join the team the Hilton Santa Barbara Beachfront Resort Ideally situated on California’s Central Coastline and steps away from pristine beaches. The property pays homage to Santa Barbara’s culture and history throughout the 24-acre resort. Here you will be a part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends my use. In addition, the property offers free meal while on shift, free parking, and polo tops. 

The team is currently seeking an energetic Housekeeping Supervisor that will provide support by leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

The ideal candidate for this role will possess:

  • At least six (6) months of housekeeping experience required.
  • Previous housekeeping supervisory experience is a plus.
  • The ability to work weekdays, evenings, weekends, and holidays.

    The hourly wage for this position is $20.50

    What will I be doing?

    As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

    • Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
    • Assess inventory of, assign for cleaning and inspect rooms
    • Verify and report status and/or discrepancies of rooms
    • Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
    • Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
    • Perform Room Attendant and/or Houseperson duties, as needed
    • Assist in performance evaluations of Room Attendants and Housepersons, as needed
    • Respond to special guest requests in a timely, friendly and efficient manner Requirements

      What are we looking for?

      Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

      • Hospitality - We're passionate about delivering exceptional guest experiences.
      • Integrity - We do the right thing, all the time.
      • Leadership - We're leaders in our industry and in our communities.
      • Teamwork - We're team players in everything we do.
      • Ownership - We're the owners of our actions and decisions.
      • Now - We operate with a sense of urgency and discipline

        In addition, we look for the demonstration of the following key attributes:

        • Quality
        • Productivity
        • Dependability
        • Customer Focus
        • Adaptability

          What will it be like to work for Hilton?

          Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

          Source: Hospitality Online