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Manager, Membership Sales

3 months ago

Brooklyn, United States teamworkonline Full time

BSE Global (âBSEâ) is a multifaceted sports and entertainment business that brings people together to experience music, sports, and culture through our teams and venue. Through these experiences and in our workplace, we strive to elevate our business, grow our fan base, and cultivate a community anchored in belonging and inclusion in every aspect, on and off the court.

SUMMARY

The Brooklyn Nets are a seeking a Manager, Membership Sales responsible for managing and driving the sale of traditional ticket sales verticals, including season tickets, partial plans, and sales enablement while developing and growing the Membership Sales team.

The Manager, Membership Sales will report to the Director of Business Development.

WHAT YOU WILL DO

  • Lead the day-to-day oversight of the Membership Sales team.
  • Research, develop, and implement sales and service best practices for sales teams within the Ticketing department; conducts regularly scheduled trainings for the Membership Sales team.
  • Assist in the strategic development and execution of all new sales ticketing verticals: Fulls, Halves, and Mini Plans.
  • Build an outstanding Pre-Onboarding and Onboarding strategy to set newest team members up for success.
  • Determine processes and measurement tools for Account Executives to accurately record opportunity touchpoints, including but not limited to outbound calls, in-person meetings, and individual prospecting.
  • Monitor team members' daily, weekly, and monthly activities and revenue; review and maintain accurate documentation of outreach and sales activity in CRM system.
  • Collaborates with the Ticketing leadership team to achieve excellence.
  • Assists in the developing of sales and marketing strategies for ticket packages, sales contests, and sales campaigns.
  • Attend all Brooklyn Nets games and other internal and external events, including Membership Experience events, as assigned.
  • Provide the highest level of customer service to all fans.
  • Achieve and exceed weekly, monthly, and annual sales goals established by leadership.
  • Invest in the professional and personal wellbeing of your team members.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.

WHAT YOU WILL BRING

  • Bachelorâs degree from an accredited college or university.
  • Proficiency in all Microsoft Office Programs, Excel, Powerpoint.
  • Ability to work irregular and long work hours; the Manager, Membership Sales is expected to attend all Brooklyn Nets home games as well as other team events on evenings, weekends and holidays.
  • Archtics and Salesforce experience a plus.
  • At least 5 years of sport sales experience and at least 1 year of leadership experience.

WHO YOU ARE

  • Ability to build and maintain productive, positive relationships through strong written and verbal communication and interpersonal skills
  • Maintain company confidentiality at all times.
  • Flexible and reliable standout colleague, always acting in the best interest of their department and the company as a whole.
  • Lead with adaptability and flexibility, managing competing demands and frequent changes in a fast-paced environment.
  • Demonstrates leadership skills.
  • Strong organizational skills.

TRAVEL REQUIREMENTS

May be required to travel on rare occasions (