Membership Sales Associate

6 days ago


Brooklyn, New York, United States CFFNY Full time
About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Member Services Representative at CFFNY. As a key member of our team, you will be responsible for providing exceptional customer service, sales, and administrative support to our members and guests.

Key Responsibilities:
  • Membership Sales: Meet and exceed sales targets by promoting and selling membership packages to new and existing members.
  • Customer Service: Greet all members and guests with a smile, provide assistance with membership-related inquiries, and resolve any issues in a professional and courteous manner.
  • Administrative Support: Manage membership check-in, process payments, and maintain accurate records.
  • Communication: Communicate special events, promotions, and important information to members and guests.
  • Facilities Management: Maintain a clean and organized work area, and ensure the club facilities are well-maintained.
  • Team Collaboration: Participate in department meetings, training sessions, and contribute to team goals and objectives.
Requirements:
  • Fluent Communication Skills: Excellent verbal and written communication skills in English.
  • Computer Literacy: Proficient in using computer software and systems.
  • Customer Service Skills: Strong customer service skills with the ability to handle multiple tasks and priorities.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Team Environment: A collaborative and supportive team environment.


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