Dental Office Manager

Found in: beBee S US - 3 weeks ago

Monsey, United States Community Medical and Dental Care Inc. Full time

A growing medical facility in Rockland County, with a large and thriving Dental Department, is seeking a highly organized and detail-oriented Office Manager to join our team. This position plays a vital role in ensuring the smooth operation of our dental practice, providing excellent customer service, and supporting our dedicated dental professionals.

Responsibilities:

  • Staffing and Scheduling:
    • Develop and maintain staffing schedules to ensure adequate coverage during all operating hours.
    • Coordinate and schedule appointments for patients, optimizing patient flow and minimizing wait times.
    • Schedule providers and staff in accordance with patient needs and appointment schedules.
  • Patient Care and Customer Service:
    • Answer phone calls, emails, and inquiries in a professional and courteous manner, providing excellent customer service to patients.
    • Schedule and confirm patient appointments, addressing any questions or concerns.
  • Administrative Duties:
    • Oversee office operations, ensuring a clean, organized, and professional environment.
    • Maintain inventory of dental supplies and equipment, ordering necessary supplies to avoid stock outs.
    • Ensure compliance with all relevant regulations and protocols for office appearance and clinical supplies.
    • Manage and process paperwork, including patient charts and medical records (following HIPAA guidelines).
    • Perform other administrative duties as assigned by the supervisor.

Qualifications:

  • Minimum 2 years of experience in a medical or dental office setting.
  • Proven experience in office management and scheduling.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with patients, staff, and dental providers.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Working knowledge of dental terminology and procedures is a plus.
  • Ability to maintain confidentiality of patient information (HIPAA compliance).

Benefits:

  • Competitive salary and benefits package
  • Opportunity to work in a fast-paced and dynamic environment
  • Be part of a supportive and collaborative team in a growing medical facility

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