Shape the Future of Care: Rewarding Opportunities Await

Found in: beBee S US - 3 weeks ago

Monsey, United States Community Medical and Dental Care Inc. Full time

Our Healthcare company dedicated to excellent patient care, is seeking a highly organized and detail-oriented IT Software Clerk to join our team and play a vital role in supporting our software development and implementation processes.

Responsibilities:

  • Assist software developers with various administrative tasks, including:
    • Maintaining software documentation and user manuals.
    • Be the Superuser and train other staff members to use new software.
    • Tracking software development progress and bug fixes.
    • Processing software license requests and renewals.
  • Provide technical support to internal users by:
    • Troubleshooting basic software installation and functionality issues.
    • Logging and routing complex technical issues to appropriate IT personnel.
    • Maintaining a knowledge base of frequently asked questions and solutions.
  • Assist with software inventory management by:
    • Tracking software licenses and ensuring compliance.
    • Processing software order requests and returns.
    • Maintaining accurate records of software assets.
  • Perform other duties as assigned by the IT Manager or Software Development Team Lead.

Qualifications:

  • High school diploma or equivalent required.
  • Associate's degree in computer science or a related field preferred.
  • Minimum 1 year of experience in an administrative or technical support role.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to learn and adapt to new technologies quickly.
  • Strong attention to detail and accuracy.
  • Ability to work independently and as part of a team.

Benefits:

  • Competitive salary and benefits package
  • Opportunity to work in a fast-paced and dynamic environment
  • Gain valuable experience in the IT field
  • Be part of a supportive and collaborative team

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