Strategy Associate

4 weeks ago

Brooklyn, United States JPMorganChase Full time

Job Description
As a Strategy Associate on The Community and Business Development Strategy team, you will support building approaches for services and products that meet the Financial Health needs of our key underserved and underrepresented segments while working with our Community Managers to deploy these solutions nationally. You will be responsible for leadings efforts to build relationships and ensure financial education and product solutions are available within all of the communities we serve.
You will support defining the strategy for Community Managers to pursue in the field. The role will focus on the majority of customers and prospects that we serve across the nation, and ensure we deliver tailored financial health solutions to these customers. You will be testing and launching initiatives focused on building trust, improving financial resilience and health of customers, and driving business results If you have proven experience developing strategy and launching products in dynamic, consumer-facing companies, a passion for improving people's financial lives, the ability to craft and deliver creative solutions to challenging and exciting customer problems, then we are looking for you
Job responsibilities

  • Support JP Morgan Chase's $30B Racial Equity Commitment work by building strategy for 150+ Community Managers
  • Recommend solution options ("how") to deliver on strategic opportunity ("what") for our financial health strategy, focused on the Lower Mass and Upper Mass segments
  • Build documents and material for discussions with senior leaders to gain buy-in on strategy and roadmap, provide clarity on tactics and desired outcomes, and share updates on progress
  • Develop market level analytics to set targets and identify opportunity across our Community Manager footprint
  • Partner across functions, including finance, marketing, product, legal, compliance, controls and communications to identify downstream impacts and inter-dependencies to successfully deliver a best-in-class client and banker experience
  • Support the development and execution of small to large scale pilots in order to asses viability of customer solutions and ultimately scale to business functions


Required qualifications, skills and capabilities

  • 3+ years in strategy, project management & overall business management strongly preferred.
  • Problem-solving skills are essential. Must be able to think outside the box to implement creative solutions that solve business problems.
  • Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions
  • Executive presence via strong presentation skills and strong written and verbal communication skills
  • Strong commitment and interest in advancing financial health imperatives with our communities
  • Cross collaboration relationship management skills
  • Must have experience working and influencing senior stakeholders
  • Ability to develop strategy and translating into defined roadmaps with clear milestones
  • BS/BA degree or equivalent experience
  • You must have the ability to think strategically, work independently, influence leadership, work with the field facing functions, and use analytics to inform decisions


About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

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