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Director of Operations

2 months ago

New York, United States Sleeping Giant NY Full time

Sleeping Giant, a family of independent bars is looking for a Director of Operations to join our team helping to oversee our downtown locations.

This position is part of a central team working directly with owners and on-site managers to plan the company’s ongoing development and growth.  We're looking for a strategic thinker, problem-solver, multi-tasker, and excellent communicator. This key leader will uphold Sleeping Giant’s standards of excellence in all areas including team management, financial accountability, quality of service, workplace culture and guest relations.


WHAT YOU’LL DO:

  • Oversee on-site management teams and assist with day-to-day operations while working toward long-term business goals
  • Coaching and ongoing development of managers
  • Work with managers to develop and improve training programs for hourly staff
  • Work with Sleeping Giant Team to analyze metrics data to determine areas for improvement and work with Sleeping Giant team and on-site managers to develop and implement actionable plans
  • Assist with accounting, payroll and management coverage
  • Advise and assist management teams on purchasing, receiving, and inventory procedures
  • Help develop and implement SOPs for adhering to all food and safety regulations
  • Foster a dynamic, enjoyable and inclusive company culture


    WHO YOU ARE:

    • 5+ years of experience working in the hospitality industry 
    • An approachable and emotionally intelligent leader who is able to motivate, manage, and develop a large and diverse team
    • Self-starter who is results-oriented and who appreciates and takes initiative on both the essential details and the bigger picture
    • Team player with a roll up your sleeves attitude
    • Superb time management skills with the ability to prioritize and organize work assignments, have timely follow up and execution
    • Effective communication skills, able to communicate efficiently with owners, management teams, FOH and BOH staff

      WHAT WE OFFER:

      • Competitive salary plus bonus opportunities
      • Paid Time Off
      • Benefits package including: 401K (with company match), health, dental and vision insurance
      • A collaborative company culture that encourages cooperation and communication

        We look forward to hearing from you