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Technical Service Representative, Protective

4 months ago

Houston, United States PPG INDUSTRIES INC Full time
The Technical Service Representative - Protective & Marine Coatings is a remote-based, outside sales role. You will be responsible for sales lead qualification, management of a dedicated book of business, and growing new business for Protective and Marine Coatings unit

You will be responsible for Houston/Beaumont/Port Arthur, TX territory.

Can you maintain close working relationships with leads given to contractors and field sales?

Key Responsibilities

  • Initiate daily phone sales presentations to targeted accounts and prospective customers.
  • Ensure all leads are closed in the CRM while forecasting revenue projections for assigned accounts.
  • Increase existing customer share to meet sales expectations and build relationships with new customers to increase the potential business opportunities.
  • Collaborate with other departments and personnel to address customer issues and needs.
  • Resolve incoming inquiries by phone, email, and chat from new or prospective customers, ensure customers are directed to appropriate network for resolution.
  • Call on asset owners, shipyards, and contractors
  • Build and project a pipeline of future business through the bid process
  • Write technical coating specifications and provide quotes
  • Solve customers need through product knowledge feedback and expertise.
  • Work with customers Accounts Receivable to collect monies owed.


Qualifications
  • Bachelor's degree with 5+ years prior experience with phone sales, inside sales, and customer service.
  • Knowledge of CRM software applications with experience maintaining data in such systems is encouraged.
  • Demonstrate general knowledge of polyurea, epoxy, urethane and other protective coatings/lining, sealants including application and general uses.
  • Marine industry, cruise ship industry experience.
  • 50% travel required

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.