Technical Service Representative

3 months ago

Houston, United States Ecolab Full time

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.  

 

Nalco Water, an Ecolab Company, has a future need for a Field Service Technician. You’ll partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support.  You’ll also assist District Sales Representatives with launching new applications in current customer accounts and in transitioning competitively held accounts to Nalco Water.  This position requires you to install, maintain and calibrate chemical feed equipment and process monitoring equipment.  

 

 

What’s in it For You:  

  • You’ll join a growth company offering a competitive pay and benefits. 

  • A company vehicle and cell phone 

  • Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more  

  • A long term, advancing career path in service, sales, or management.  

  • A culture that values safety first, including training and personal protection.  

  • Pride in working for a company that provides clean water, safe food, abundant energy, and healthy environments. 

 

What You Will Do:  

  • Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts. 

  • Provide routine and technical service support to customers; identifying and resolving customer challenges, escalating as required.  

  • Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts. 

  • Establish effective working relationships with a variety of customers and partner with them on best practices.  

  • Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts. 

 

Territory/Location Information:   

  • This position is based in Houston, TX

 

Minimum Qualifications:  

  • High School diploma or GED  

  • 0-1 years’ experience in industrial/mechanical environment. 

  • Possess a valid Driver's License and acceptable Motor Vehicle Record  

  • Immigration sponsorship is not available for this role.  

  • Must be able to pass a drug screen and background check.   

Physical Demands:   

  • Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions, and hot conditions.  

  • Must be able to physically perform the essential duties of the position which include lifting 50 lbs., stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear.  

 

Preferred Qualifications:   

  • Associate degree or trade school certification   

  • Demonstrated mechanical aptitude.  

  • Water treatment or specialty chemical industry experience  

  • Working knowledge of boilers, cooling towers, and wastewater treatment systems  

  • Experience working with Microsoft Office Suite  

 

As a trusted partner, your customers will rely on you for their success.  Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem.  

Training programs are held in the field and virtually.  Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.   

 

About Nalco Water:  

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.  

Benefits 

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 

Covid-19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. 

 

Americans with Disabilities Act (ADA) 

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.  


Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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