IT Service Desk Analyst

2 months ago


Salt Lake City, United States Atechstar Full time

Responsiblities Provide various levels of troubleshooting including password resets and network/application issues. Create and maintain knowledge management training content including troubleshooting instructions. Establish knowledge management processes and procedures and ensuring proper execution. Develop reporting mechanisms to measure knowledge management performance Generate reports to measure ongoing performance.Requirements A high school diploma or equivalent. Experience in knowledge management content development. A self-starter attitude and can work independently. Strong relationship-building skills with the ability to work with remote stakeholders. Excellent collaboration facilitation and training skills.Key Skills The ability to work well with people from all backgrounds. Strong communications skills. Excellent organisational skills. In-depth knowledge of hardware and software.


  • Service Desk Analyst

    4 months ago


    Lake Mary, United States Mastech Digital Full time

    We are seeking a dedicated and skilled Service Desk Analyst II (SD II) Specialist to join our client's IT team. The ideal candidate will provide comprehensive IT support, including troubleshooting, onboarding, and imaging services. Additionally, this role will offer specialized support to C-Suite executives and handle phone support, configuration, and...


  • Union City, United States Pro Talent HR Full time

    At Pro Talent HR we specialize in empowering businesses with comprehensive HR solutions tailored to drive growth and success. From talent acquisition and employee development to payroll management and compliance our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies. Were dedicated to helping...

  • Service Desk Analyst

    3 weeks ago


    Union City, United States Pro Talent HR Full time

    Job DescriptionJob DescriptionAt Pro Talent HR, we specialize in empowering businesses with comprehensive HR solutions tailored to drive growth and success. From talent acquisition and employee development to payroll management and compliance, our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies....

  • Help Desk Analyst

    2 weeks ago


    Jersey City, United States Verisk Analytics Full time

    Help Desk Analyst Job Description - Verisk Life Solutions the FAST Platform. Responsibilities -Supports Level 1 and 2 service requests and incidents for our internal employees, partners, and customers. Provide Help Desk support that includes: initial Help Desk, Help Desk Analyst, Analyst, Help, Windows Server, Technology

  • Service Desk Analyst

    3 weeks ago


    Redwood City, United States TEKsystems Full time

    Description: The University IT Service Desk, Client Experience and Solutions (CXS), is seeking a Service Desk Analyst to join our team. We pride ourselves on providing excellent customer service to all of our clients. If you are experienced in customer service, can stay calm under pressure, and are a phenomenal teammate, this may be the role for...

  • Service Desk Analyst I

    4 months ago


    Kansas City, United States b3 Consulting Full time

    Service Desk Analyst: This is a full-time position and an opportunity to gain full exposure to the Service Desk environment through triaging tickets, resolving basic issues and setting up computer / IT equipment. You'll need excellent troubleshooting skills to pinpoint problems and help resolve any technical issues that arise. Description: As a Service Desk...

  • Help Desk Analyst

    3 days ago


    Carson City, United States Acro Service Corp Full time

    Job Title: Help Desk Analyst 4Duration: 12 Months Location: Carson City NV 89701 (Hybrid – 40% Onsite)JOB DESCRIPTION: Main Duties:Client Service:Serve as the primary point of contact for helpdesk customers, ensuring a personalized approach to address their inquiries and resolve 1st line requests and technical issues related to election systems and...

  • Help Desk Analyst

    2 days ago


    Carson City, United States Acro Service Corp Full time

    Job Title: Help Desk Analyst 4Duration: 12 Months Location: Carson City NV 89701 (Hybrid – 40% Onsite)JOB DESCRIPTION: Main Duties:Client Service:Serve as the primary point of contact for helpdesk customers, ensuring a personalized approach to address their inquiries and resolve 1st line requests and technical issues related to election systems and...

  • Service Desk Analyst

    3 months ago


    Lake Mary, United States Mastech Digital Full time

    Job Title : Service Desk Analyst IIESSENTIAL DUTIES & RESPONSIBILITIESExcellent verbal communication skills with the ability to communicate effectively with technical and non-technical team members at all levels in the organization.Exercise critical thinking, analysis and troubleshooting to resolve highly complex issues.Provide excellent direct support for...

  • Service Desk Analyst

    3 months ago


    Lake Mary, United States Mastech Digital Full time

    Job Title : Service Desk Analyst IIESSENTIAL DUTIES & RESPONSIBILITIESExcellent verbal communication skills with the ability to communicate effectively with technical and non-technical team members at all levels in the organization.Exercise critical thinking, analysis and troubleshooting to resolve highly complex issues.Provide excellent direct support for...

  • Service Desk Analyst

    2 months ago


    Oklahoma City, Oklahoma, United States TEKsystems Full time

    Job Description:The Service Desk Analyst plays a crucial role in providing support for basic technology-related incident resolution and requests reported to the service desk. Key responsibilities include:Addressing and resolving basic incidents and requestsUsing appropriate CTI categories for logging incidents and requestsCreating a positive customer support...

  • GSD Product Analyst

    1 month ago


    Salt Lake City, United States The Church of Jesus Christ of Latter-day Saints Full time

    Are looking for an opportunity to provide support as a Product Analyst? Look no further, here is information to help provide some understanding of what the individual in this position will be performing: Product support analysts gather and analyze data and user stories from a diverse group of sources including end-users, support staff, help desk, and team...


  • Carson City, Nevada, United States Acro Service Corp Full time

    Job Title: Help Desk AnalystJob Summary:Acro Service Corp is seeking a highly skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Main Responsibilities:Client Service:Provide personalized support to clients, ensuring their technical issues...

  • Front Desk

    3 weeks ago


    Salt Lake City, United States Hampton Inn Cottonwood Heights Part time $13 - $15

    Job DescriptionJob DescriptionHampton Inn Cottonwood Heights in Holladay, UT is looking to hire a part-time Front Desk - Guest Service Representative. Are you a people person? Would you like an entry-level position in the hospitality industry that offers great job security? If so, please read on!This hospitality position earns a competitive hourly wage of...

  • Service Desk Agent

    3 months ago


    Salt Lake, Utah, United States Unisys Full time

    We Believe in Better We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.At Unisys, we believe in better Here, you have the opportunity to learn new skills, apply your expertise, and solve...

  • Service Desk Analyst

    2 weeks ago


    Lake Angelus, United States Sentinel Technologies Inc. Full time

    As a Service Desk Technician, you will be responsible to provide the Level 1 Onsite Support of all desktop hardware and software for the company. You will be expected to work on hardware and software problems of moderate scope, provides excellent customer service to the entire company and participate in project-based work such as upgrades,...


  • Salt Lake City, United States Western Governors University Full time

    The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.At WGU, it is not typical for an individual to be hired at or near the top of the range for...


  • Avon Lake, United States Pomeroy Technologies, LLC. Full time $20 - $25

    Job DescriptionJob DescriptionWe have a 1099 contractor opportunity with a Pomeroy client for an onsite Service Desk Technician in Avon Lake, OH. The Service Desk Technician is the customers’ champion in addressing IT related needs. This position provides professional and effective IT Service Desk support services to the end users via telephone, email...


  • Liberty Lake, United States STCU - Spokane Teachers Credit Union Full time

    STCU - Spokane Teachers Credit Union Intern Company Description STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazines Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude,...

  • Front Desk Manager

    7 days ago


    Salt Lake City, United States Holiday Inn Express & Suites, SLC Airport Full time

    Description Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We're hiring a hotel front desk manager to lead our already fantastic team. You'll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary....