GSD Product Analyst

4 months ago


Salt Lake City, United States The Church of Jesus Christ of Latter-day Saints Full time

Are looking for an opportunity to provide support as a Product Analyst? Look no further, here is information to help provide some understanding of what the individual in this position will be performing:

Product support analysts gather and analyze data and user stories from a diverse group of sources including end-users, support staff, help desk, and team members, to accurately identify product needs which may include bug fixes, new features, and enhancements Analysts engage in regular collaboration with Product Managers. This will involve initiating support for new products, providing feedback on product needs, and sharing insights derived from support data analysis Works with requirement documents, surveys, implementation plans, system processes and product demonstrations. Including creating materials required for product launch in support of product manager.

The Product Analyst in this position helps to support the Global Services Department's purpose to help others come unto Christ by serving members, leaders, and employees globally in a simple and efficient way. Learn more about the GSD   

30% Product analysis and research 30% Collaborating with stakeholders 20% Documenting system processes 10% User acceptance testing  10% Creation and updating of requirements, user stories, product roadmap, and other materials ./ degree with emphasis in computer systems, business management or related field preferred with 5+ years' experience performing system and/or website product analysis and usability testing.  A business analysis background is helpful in the absence of product analysis experience.  Must demonstrate excellent analysis capabilities as well as the ability to understand and create user stories for developers.  Must have experience conducting usability testing.

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