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Director Management Consulting

2 months ago

Columbia, United States Fiserv Full time

You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

Requisition ID: R-10343331
Date posted: 08/28/2024
End Date: 08/30/2024
City: Omaha
State/Region: Nebraska
Country: United States
Additional Locations: Berkeley Heights, New Jersey
Location Type: Onsite

Job Title: Director Management Consulting

What does a successful Director Management Consulting do at Fiserv?

As the Director of Management Consulting at Fiserv, you will be part of Fiserv’s in-house management consulting group and partner with Fiserv teams to increase efficiency and effectiveness through productivity and quality improvements. Internal Consulting operates under the direction of the senior firm leadership and supports all business units. Directors are part of the core Fiserv Internal Consulting group and are responsible for leading multiple projects simultaneously to help business teams improve efficiency and operational excellence. Directors act both as project leaders and as support members of larger project teams. The work includes close collaboration with a variety of functions and business teams across Fiserv, project management, data and information analysis, solution implementation, and generation of project results. Directors must be comfortable being uncomfortable, as the environment is fast-paced and the project set frequently evolves based on business need and senior leadership priorities.

What you will do:

  • Initiate and drive process improvement
  • Lead project engagements
  • Manage firm-wide productivity improvement programs
  • Analyze structured and unstructured data
  • Conduct time and motion studies to observe and document the processes being executed
  • Identify and quantify opportunities to enhance processes and tools
  • Synthesize facts, findings, and recommendations into high-impact executive reports for presentation to Senior Management

What you will need to have:

  • 7+ years of work experience (management consultant experience preferred)
  • 3+ years of project management experience
  • Excellent quantitative and qualitative analytical skills
  • Strong experience in logic-based problem solving, root cause analysis, and solution implementation
  • Mastery of analytical and presentation tools (Excel, PPT, etc.)
  • Excellent communication skills – oral and written
  • Ability to travel to key US regional sites: 10 - 20% of time
  • Bachelor’s degree

What would be great to have:

  • MBA

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune magazine's "World's Most Admired Companies" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

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