Automotive Service Advisor

1 month ago

Portland, United States A part of the Lanphere Auto Group Full time
Beaverton Honda has an immediate need for experienced, motivated, customer-service-oriented candidates who are ready to continue their career with one of the largest Honda dealerships in the Pacific Northwest. Our service drive attends to 120-150 vehicles per day; we sell over 275 vehicles per month. Prior Service Advisor experience is a MUST, two years preferred, one year required. The ideal candidate has at least one year of dealer-level or large facility experience as a Service Advisor, and a strong technical and customer service performance record. This is an excellent career opportunity to further your Service Advisor career while working with a great team of fellow car enthusiasts. Five days off consecutively, after each three-week rotation of four-day work weeks.

Position is four-day work weeks, rotating schedule, with five consecutive days off after every three week rotation. Wednesday/Thursday/Friday/Saturday, then Monday/Tuesday, Friday/Saturday, then Monday/Tuesday/Wednesday/Thursday and then start over again. CLICK HERE to apply now (preferred), or reply to this craigslist posting and include your resume.

THE IMPRESSIVE BENEFITS & PERKS THAT MAKE US A GREAT CAREER DESTINATION

• Formal ongoing training program
• WEEKLY PAY
• Medical, Dental, Vision, Pharmacy – an industry leader in benefit offerings (employer pays more than 80% of the employee-only premium, and a significant portion of family coverage)
• Income replacement insurance (short- and long-term disability), critical illness, accident, life, and more
• Paid time off (start accruing on day one)
• Take your Birthday off (BirthdayAway)
• Employee purchase plan (vehicles, motorcycles/ATVs, service, parts, apparel, gear, and more)
• Employee assistance program
• Company-paid life insurance
• Flexible spending plan or health savings account; daycare spending plan
• Top rated 401(k) w/employer match
• Years of Service Awards (be rewarded for your loyalty and longevity)
• Pet insurance discount programs
• Plus more

POSITION OVERVIEW

If you radiate kindness and quality, have un-matched people skills, enjoy meeting new people every day and offering them A-1 customer service, you should consider this role. "What Can We Do For You Today" mentality is a must. A Beaverton Honda Service Advisor makes sure that every customer is driving a safe and reliable vehicle. You are the center of communication for service/repair activities and the liaison between customers and the technicians. You will serve as the primary point-of-contact for all automotive service and repair matters, and listen to and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. You will make sure the customer knows what repairs are needed and what repairs and maintenance are recommended. Our guests don't necessarily want to bring their cars in for service. Our Service Advisors are responsible for assuring their visit is comfortable and that their vehicle is repaired right the first time and in the shortest time possible.

WHAT YOU'LL NEED

• At least one year of direct (two preferred) Service Advisor experience with related computer skills; CDK experience is a huge plus
• Excellent communication skills with a customer focus and friendly, helpful attitude
• Patience, empathy, conscientiousness, commercial awareness and a desire and willingness to learn
• A smile on your face and in your voice at all times
• Flexible schedule to cover dealership hours, including Saturdays

This job posting in no way states or implies that these are the only duties to be performed in this role. All positions require background and drug screen for chosen candidates.

Beaverton Honda - a better way to work™ Feel proud about the organization you work for and get great benefits too 60 years and still going strong Apply today.

CLICK HERE to apply now (preferred), or reply to this craigslist posting and include your resume.

Lanphere Enterprises is one of the premier retailers of automobiles and motorcycles, and their related services and accessories, in the Pacific Northwest. Our family of dealerships currently includes Beaverton Honda, Beaverton INFINITI, Beaverton Kia, Beaverton Motorcycles, Newberg Jeep Ram, Canyon Road Auto Body, and Beaverton Auto Spa.

Lanphere Enterprises, Inc. is proud to be an equal opportunity employer and we value diversity. All employment decisions are made on the basis of qualifications, merit and business need. We eVerify.

By submitting your interest in this employment opportunity, you certify that the information you have given is true and complete and that in the event of employment, you understand that any willful omission or misrepresentation may result in discharge • You also acknowledge that the company/organization to which you are applying is an Equal Opportunity Employer that values diversity, and all employment decisions are made on the basis of qualifications, merit and business need, and that we eVerify • You understand that this application is not intended to be a contract of employment • You authorize investigation of all statements contained in your resume/application as may be necessary in arriving at an employment decision • You authorize any person, company, and/or educational institution you have listed as a reference to fully disclose, in good faith, any information they may have regarding your qualifications for employment • You understand that this employment application, and any materials submitted with it, are the property of the requesting employer and will not be returned • Lanphere Enterprises, Inc. uses eVerify for I-9 processing • All positions require background/mvr/drug/alcohol testing before and/or during employment. If you agree and you wish to apply for a position, please continue with your submission. Thank you for your interest.

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