Product Manager, SMS
3 weeks ago
WHAT YOUâLL DO
We're seeking an experienced Product Manager to join our growing product team. Product Managers at Braze build the product roadmap for a given product area and work closely with engineers and product designers to bring new products to life.
This Product Manager will support the SMS team - a high impact team responsible for the continued evolution of Braze mobile messaging channels (SMS, RCS). You will be responsible for leading discovery and delivery of best-in-class features designed around the needs of Braze marketers, and play a major role in scaling the SMS business into the future.
Braze operates at a massive scale, delivering billions of SMS messages per year across thousands of clients. A successful candidate will be curious, strategic, organized, data-driven, creative, and customer-focused:
- Collaborate closely with Engineers, Product Managers, Product Designers, and stakeholders across the business to scope effective solutions, build, prioritize, and execute the SMS roadmap
- Manage the product roadmap for our SMS team - analyzing inputs from a wide variety of sources to prioritize the most important next steps for our product (user feedback, research, usage data, support requests, etc.)
- Deeply understand our customers, market, and technology environment. The SMS team operates in a dynamic ecosystem, and staying on top of the landscape in which we operate is a must
- Setup qualitative and quantitative feedback loops to dive into our customersâ problems and build proposals to address them creatively
- Run point on launching features and functionality released by the team
- Establish and manage internal and external stakeholder expectations, and communicate progress and decisions effectively
WHO YOU ARE
- An experienced builder with 3+ years of Product Management experience
- You have strong communication, collaboration, organization, and persuasion skills
- You have strong technical experience. You understand how distributed systems and mobile technology products work
- You have a proactive, positive, can-do attitude. You consistently drive projects to successful completion, measure success, and proactively seek opportunities to enhance both processes and products.
- You have an eagerness to learn and grow
Bonus
- Experience working with SMS or other mobile messaging solutions
- Experience working at a B2B SaaS company
- Experience at a high-scale technology startup (we operate at the scale of billions of users)
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $105,000 and $175,500/year with an expected On Target Earnings (OTE) between $130,000 and $195,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
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