Software Engineer II

2 months ago


San Francisco, United States Uber Technologies, Inc. Full time

Software Engineer II - GenAI
Engineering
Sunnyvale, California | San Francisco, California

About the Role

Customer Obsession AI is looking for a Software Engineer II - GenAi. The team’s mission is to transform data into intelligence by leveraging and pushing the frontiers of AI, developing high quality scalable AI infrastructure, and collaborating on innovative applications to enable efficient, personalized and magical support experiences for our customers. Our specific area of expertise is in NLP and Generative AI.

We are a full-stack AI team working on LLM research, rapid model prototyping, robust evaluation systems, and reliable infrastructure for deployment scale.

What the Candidate Will Do

Develop creative solutions and build prototypes to business problems using algorithms based on machine learning, statistics, and optimization, and work with engineering/product to deploy those algorithms and create impact in production.
Drive clarity and solve ambiguous, challenging business problems using data-driven approaches.
Propose and own data analysis (including modeling, coding, analytics, and experimentation) to drive business insight and facilitate decisions.
Basic Qualifications

We are looking for candidates with deep expertise in NLP / GenAI and end-to-end experience launching large scale AI models in production.

BS, MSc, or PhD in Computer Science or associated field
Knowledge of foundational ML concepts and latest research in NLP
3+ years experience developing and deploying large scale ML models
Experience working with cross-functional stakeholders
Preferred qualifications

PhD in Computer Science and NLP
Experience developing end-to-end GenAI products
For San Francisco, CA-based roles: The base salary range for this role is USD$158,000 per year - USD$175,500 per year.

For Sunnyvale, CA-based roles: The base salary range for this role is USD$158,000 per year - USD$175,500 per year.



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