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Assistant, Partnership Activation
3 months ago
RESPONSIBILITIES:
- Maintain Salesforce database for content on all partnership assets, including but not limited to in-venue signage, print, social media, in-game promotions, tickets, hospitality and special events
- Develop and maintain relationships with VIP guests, Corporate Partners and internal departments
- Engage with guests by executing pre-game VIP tours and escorts around the ballpark
- Aid with the fulfillment, confirmation, and tracking of individual, season, and special event ticket orders
- Support on all partnership pre-game and in-game initiativesÂ
- Maintain a photography database for all partnership related inventory and special events as well as delivering images to guests post-event
- Assist in building out of annual reviews for all partners
- Sustain activity reports on a game-by-game, series and homestand basis to be used as internal communication including Ownership, Executives, and Sales team
- Perform office administration support and manual labor for partnership team
- Aids in researching opportunities to improve workflow; implement cost reductions; and developing procedures
CHARACTERISTICS/QUALIFICATIONS:
- Innovative and well-organized with a strong work ethic and a desire/willingness to learn
- Strong level of passion and commitment to providing a high standard of customer service
- Preferred work experience within fast-paced, high energy and frequently changing work environment
- Excellent written, verbal and telephone communication skills
- Self-motivated team player able to work long hours, nights, weekends and holidays
- Proficiency with MS Office
- Experience with ProVenue or other ticket-based system
- Experience with Salesforce or other CRM databases