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Door Person

2 months ago


Seattle, United States Pan Pacific Seattle Full time
Overview

Opportunity: Overnight Door Person

Greet each guest in a friendly and professional manner at the front door of the hotel and maintain the appearance of the front door area in accordance with established guest service and sustainability standards.

Potential Career Path

Bellman / Guest Service Agent Assistant Bell Captain / Front Office Supervisor

Essential Job Functions

  • Ensure all guests and visitors are observed and greeted while arriving and departing the property
  • Open vehicle and hotel doors and greet guests upon arrival and departure.
  • Have direct radio contact with front desk and security team
  • Respond to guest questions and provide information about local attractions, events, and daily activities in the hotel.
  • Greet V.I.P. and repeat guests by name.
  • Sweep and mop the floor and outside door area daily to maintain an organized and clean appearance.
  • Maintain knowledge of all emergency procedures, including guest-related responsibilities and evacuation procedures. Assist in the case of an emergency.
  • Perform other duties as requested by management.

Position Requirements

  • High school diploma or equivalent.
  • Previous customer service experience preferred.

Work Environment and Context

  • Overnight / graveyard schedule but may vary as per operational need.
  • Schedule may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching.
About Us

A remarkable Seattle boutique hotel with the polish of a world-class resort, Pan Pacific Seattle is located on the border of Downtown and the booming South Lake Union neighborhood. Here, travelers are perfectly positioned in the heart of the Emerald City. Guests can easily reach Seattles most sought after restaurants, upscale shopping, art galleries and museums. Within striking distance of the citys biggest attractions both Seattle Center and Pike Place Market are just a short walk away Pan Pacific Seattle is a sanctuary in the city.

This property is a part of the Echelon Luxury Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

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About Us

A remarkable Seattle boutique hotel with the polish of a world-class resort, Pan Pacific Seattle is located on the border of Downtown and the booming South Lake Union neighborhood. Here, travelers are perfectly positioned in the heart of the Emerald City. Guests can easily reach Seattles most sought after restaurants, upscale shopping, art galleries and museums. Within striking distance of the citys biggest attractions both Seattle Center and Pike Place Market are just a short walk away Pan Pacific Seattle is a sanctuary in the city.

This property is a part of the Echelon Luxury Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Source: Hospitality Online