Current jobs related to Concierge - Boston - The Newbury Boston

  • Residential Concierge

    3 weeks ago

    Boston, United States Boston Residential Concierge Full time

    Description: Are you a motivated, cheerful, and amiable professional who takes pride in being the first point of contact? As the concierge of our prestigious residential building, you will be responsible for creating a lasting impression that perfectly complements the property's elegance and sophistication. We currently have openings for morning, afternoon,...

  • Residential Concierge

    4 months ago

    Boston, United States Boston Residential Concierge Full time

    Job DescriptionJob DescriptionAre you a self-motivated, happy, friendly professional and enjoy being the first point of contact?The concierge is the first impression of a luxury residential building, and they should project a consistent image that compliments the property through appearance, performance, and personality. We have a 7 am to 3 pm opening, and...

  • Residential Concierge

    3 weeks ago

    Boston, United States Boston Residential Concierge Full time

    Are you a motivated, cheerful, and amiable professional who takes pride in being the first point of contact? As the concierge of our prestigious residential building, you will be responsible for creating a lasting impression that perfectly complements the property's elegance and sophistication. We currently have openings for morning, afternoon, and...

  • Residential Concierge

    2 months ago

    Boston, United States Tillingers Concierge, Inc. Full time

    Job DescriptionJob DescriptionPerks of Full-Time Employment at Tillinger's:100% Company-paid Individual Healthcare Plan Premium. **Blue Cross Blue Shield of MA + Delta Dental** with ZERO contribution required by you!Balance of Work/Life with Regular Work Schedules: shifts don't change every week!2x Holiday Pay + Generous Holiday Gratuities!!Currently...

  • Residential Concierge

    2 months ago

    Boston, United States Tillingers Concierge, Inc. Full time

    Job DescriptionJob DescriptionPerks of Full-Time Employment at Tillinger's:Balance of Work/Life with Regular Work Schedules: shifts don't change every week!2x Holiday Pay + Generous Holiday Gratuities!!Currently Hiring For these Schedules:Sat-Sun: 7:00 AM to 3:30 PM (16 Hours; Boston/Cambridge)Sat-Sun: 3:00 PM to 11:30 PM (16 Hours; Boston)Sat-Sun:...

  • Concierge

    2 months ago

    Boston, United States The Langham Boston Full time

    PURPOSE AND OBJECTIVES OF POSITION Provide exceptional service to ensure memorable stays for all guests while delivering all Forbes, Leading Quality, Brand standards and departmental procedures at all times. Through proficient knowledge of the city, hotel, procedures/standards and the ability to deliver anticipatory sincere service, increase long term guest...

  • Concierge

    5 months ago

    Boston, Massachusetts, United States The Langham Boston Full time

    PURPOSE AND OBJECTIVES OF POSITION Provide exceptional service to ensure memorable stays for all guests while delivering all Forbes, Leading Quality, Brand standards and departmental procedures at all times. Through proficient knowledge of the city, hotel, procedures/standards and the ability to deliver anticipatory sincere service, increase long term guest...

  • Concierge

    1 month ago

    Boston, Massachusetts, United States The Langham Boston Full time

    Key Responsibilities:Ensure highest level of guest service by anticipating guest's needs while maintaining all standards such as Forbes, Langham Brand and Departmental standards Communicate and record information acquired in the Concierge department with other departments in a timely manner leading to enhanced guest experience and increased guest loyalty...

  • Concierge

    4 weeks ago

    Boston, United States Barkan Management Company Part time $20 - $24

    Job DescriptionJob DescriptionJob OverviewThe Concierge will maintain a secure environment for the residents; ensuring that all residents and visitors are properly greeted and screened, and provide residents with personal services in an efficient, responsive, and professional manner. General Duties and Responsibilities:Maintain complete knowledge of rules,...

  • Concierge

    1 week ago

    Boston, United States Barkan Management Company Full time

    Job DescriptionJob DescriptionJob OverviewThe Concierge will maintain a secure environment for the residents; ensuring that all residents and visitors are properly greeted and screened. Provide residents with personal services in an efficient, responsive, and professional manner. General Duties and Responsibilities:Maintain complete knowledge of rules,...

  • Concierge Supervisor

    2 weeks ago

    Boston, United States The Langham Boston Full time

    PRIMARY OBJECTIVE OF POSITION:To oversee the Concierge Department by providing exceptional service to ensure memorable stays for all guests while delivering all Forbes, Brand and departmental standards through anticipatory, sincere service, with the goal of building guest loyalty. RESPONSIBILITIES AND JOB DUTIES: Ensure the highest level of guest service by...

  • Assistant Manager

    4 months ago

    Boston, United States Boston Residential Concierge Full time

    Job DescriptionJob DescriptionFull Job DescriptionAssistant General Manager ( Residential )BRC is looking for an Assistant General Manager for one of its high-rise Residential Buildings located in Quincy. This role reports to General Manager.SummaryThe Assistant General Manager (AGM) directly supervises  Concierges in multiple properties, and all department...

  • Luxury Residential Service Associate

    3 weeks ago

    Boston, Massachusetts, United States Tillingers Concierge, Inc. Full time

    Job OverviewBenefits of Full-Time Employment at Tillingers Concierge, Inc.:Comprehensive Company-funded Individual Healthcare Plan Premium with no contribution required from you.Work-Life Balance with Consistent Work Schedules: shifts remain stable.Double Holiday Pay along with Generous Holiday Gratuities.Available Work Schedules:Monday to Friday: 11:00 PM...

  • Luxury Residential Service Specialist

    2 weeks ago

    Boston, Massachusetts, United States Tillingers Concierge, Inc. Full time

    Job OverviewBenefits of Full-Time Employment at Tillingers Concierge, Inc.:Comprehensive Company-paid Individual Healthcare Plan Premium. **Blue Cross Blue Shield of MA + Delta Dental** with no contribution required from youWork-Life Balance with Consistent Work Schedules: shifts remain stableDouble Holiday Pay + Generous Holiday GratuitiesAvailable...

  • Luxury Residential Service Specialist

    3 weeks ago

    Boston, Massachusetts, United States Tillingers Concierge, Inc. Full time

    Job OverviewBenefits of Full-Time Employment at Tillingers Concierge, Inc.:Comprehensive Company-funded Individual Healthcare Plan Premium. **Blue Cross Blue Shield of MA + Delta Dental** with no cost to youWork-Life Balance with Consistent Schedules: shifts remain stableDouble Holiday Pay + Generous Holiday BonusesCurrently Seeking Candidates for the...

  • Lead Concierge/Supervisor

    4 months ago

    Boston, United States Stratton Amenities Full time

    Job DescriptionJob DescriptionStratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.The Lead Concierge/Supervisor will be...

  • Concierge Department Manager

    2 weeks ago

    Boston, Massachusetts, United States The Langham, Boston Full time

    Job SummaryThe Langham, Boston is seeking a highly skilled and experienced Concierge Department Supervisor to oversee the daily operations of the Concierge team. As a key member of our Rooms Division, you will be responsible for delivering exceptional service to our guests, ensuring memorable stays and building guest loyalty.Key ResponsibilitiesGuest Service...

  • Valet Concierge Associate

    2 weeks ago

    Boston, Massachusetts, United States Mediate Management Company Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Valet Concierge to join our team at Mediate Management Company. As a key member of our concierge team, you will be responsible for providing exceptional service to our residents and guests, ensuring a seamless and enjoyable experience.Key ResponsibilitiesCustomer Service: Greet residents and...

  • Evening Concierge Attendant

    2 weeks ago

    Boston, Massachusetts, United States Mediate Management Company Full time

    Valet Concierge Role at Mediate Management CompanyCompany OverviewMediate Management Company is a distinguished property management organization with a legacy of over 40 years, specializing in the management of upscale residential properties. We are currently seeking a committed Valet Concierge to join our esteemed team.As a member of our Concierge team, you...

  • Concierge Associate

    4 days ago

    Boston, Massachusetts, United States Barkan Management Company Full time

    Job SummaryWe are seeking a highly skilled and experienced Concierge to join our team at Barkan Management Company. The successful candidate will be responsible for providing exceptional customer service to our residents, ensuring a secure and welcoming environment, and maintaining the highest standards of professionalism.Key ResponsibilitiesCustomer...

Concierge

4 months ago

Boston, United States The Newbury Boston Full time
Compensation Type: Hourly Highgate Hotels:

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location:

 

The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street.

Overview:

The Concierge is responsible for creating a welcoming first impression and for providing current information about the local area, attractions and events. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for restaurants, attractions and events in the area.

Responsibilities:
  • Provide information and assist guests concerning: restaurants, theater/musical productions, airlines, automobile rental, transportation directions, office services, beauty/barber establishments, and other appropriate services, and render reservations for such.
  • Maintain current listing of local and area attractions, special events and activities.
  • Maintain a listing of local transportation guides, churches, sports arenas, etc.
  • Provide hours of operations for all restaurants, lounges and shops within the hotel.
  • Provide information, maps and directions as required.
  • Maintain lobby reader board.
  • Maintain all property brochure racks, order and restock when necessary.
  • Knowledge of all emergency procedures and the ability to assist and/or respond accordingly.
  • Provide personalized phone calls to VIP's and other designated guests welcoming them to the hotel.
  • Communicate all daily functions and their location in the hotel in order to assist and direct guests.
  • Assist the front desk when needed.
  • Assist guests with retrieval of packages.
  • Provide gift certificates for purchase.
  • Maintain in-room TV channel listings.
  • Show guestrooms and suites as needed.
  • Oversee cleanliness of lobby and entrance areas.
Qualifications:
  • 2 years of   Concierge experience in a luxury hotel required
  • 4-year college degree; or a 2-year college degree and 2 or more years of related experience; or 4 years of related experience.
  • Les Clef D'Or membership preferred
  • Must be proficient in Windows, Company approved spreadsheets and word processing Must have a valid driver's license for the applicable state.
  • Must have extensive knowledge of the area and be able to give directions clearly.
  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.