Special Events Manager OEM

1 month ago

Long Beach, United States Hotel Queen Mary Full time
Job Summary

The Special Event Manager sells and markets the services and entertainment offered by a specific property to a diverse clientele primarily targeting locals in the respective geographic area. This individual promotes a “DBS” (Different Better Special) experience and creates enthusiasm for the property’s unique and diverse offerings for the ultimate kid and family experience. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly. ResponsibilitiesQualifications

  • High School diploma is required with a Bachelor's degree preferred. 
  • At least 2 years of experience in a similar event management role required. 
  • Exceptional written and verbal communication skills
  • Extensive background in the Entertainment Industry (i.e. concerts festivals fairs) have run large events before and know what it takes to create and execute a great event.
  • Proven organizational capabilities to successfully execute a multi-day event requiring coordination across numerous teams
  • Ability to problem solve and work independently in a changing and multi-tasking environment with numerous deadlines
  • Excellent organizational planning and project management skills
  • Ability to develop professional relationships in all aspects of the position that result in stable consistent reliable and courteous communication
  • Demonstrated ability for accuracy and thoroughness
  • High levels and respect for other company functions and the ability to work well with them as a team
  • Strong computer skills especially Microsoft Office (Word Outlook Excel)
  • Ability to work a varied schedule that includes evenings nights and weekends Job Responsibilities
    • Successfully achieves booking goals on a quarterly and annual basis
    • Serve as primary hotel contact for information on entertainment venues for all outside inquires and guest requests answering related questions efficiently and providing full follow through to resolution.
    • Actively solicit and secure venue revenue through outside solicitation efforts focused on local schools camps recreation centers churches and houses of worship youth clubs etc...
    • Main conduit for all outside party sales leads for waterpark and entertainment venues; timely answering all inquiries distributing venue sales information and formal proposals executing client site walk-throughs accurate intake and generating updated Event Orders (EO).
    • Working with Director of Entertainment oversee ResortPass reservations and cabana reservations and upselling additional services and food & beverage
    • Maintain all marketing and print materials related to waterpark and entertainment venues along with feature promotions special event collateral elevator signage in-room collateral
    • Ensure hotel's brand and vanity website (working with SecondWave) are routinely up to date with the most current venue information.
    • Solicit and promote all in-room amenity programs for special occasions…birthdays life cycle events etc...
    • Perform administrative duties such as answering phones and managing email correspondence related to waterpark and entertainment venues
    • Assists with any required daily weekly monthly and year-end reports as required by either the sales or entertainment departments
    • Support any administrative or special project needs as directed by Management Team
    • Maintain consistent communication internally and throughout the hotel's operating departments.
    • Liaise with Director of Entertainment and Director of Sales & Marketing to effectively plan and execute special events and initiatives including holiday activations or large reservations
    • Keeps an accurate history file of each event; writes follow up correspondence
    • Perform other duties as requested by management.

      Source: Hospitality Online

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