Senior Technical Systems Engineer Salesforce

4 weeks ago


San Jose, United States Cisco Full time

Senior Technical Systems Engineer Salesforce
LOCATION:
Offsite, San Jose, California, US
ALTERNATE LOCATION
Anywhere in US (Remote)
AREA OF INTEREST
Engineer - Software
COMPENSATION RANGE
136800 USD - 185100 USD
JOB TYPE
Professional
TECHNOLOGY INTEREST
Software Development
JOB ID
1422865

Who We Are

We are Cisco Secure Common Services Engineering, a team of cybersecurity experts and innovative engineers who support the products and developers across Cisco Security. We put our people first, we take bold steps together, and we value transparency each step of the way.

We’re adding dedicated members to our growing team who will help us take Platform and Security to the next level because we believe that there is always room for growth.

Your impact

As a Senior Technical Systems Engineer, you will be part of our Salesforce implementations while contributing to the DevOps team culture, the platform, and the process to support our Cisco sales and marketing business.

About you

To be successful in this role, you’d be a role model who exemplifies our culture and embraces our product principles. You will work with:

Business analysts to define and understand requirements
Product DevOps teams to align deployments
Product Managers that will help you know our customers and partners so you can deliver solutions that meet their needs and wants
Technical Architects who will help you craft, develop, and operate with the standard methodologies, patterns the industry has to offer

What you’ll be doing

Design, analysis, evaluation, testing, debugging & implementation of scalable and efficient Salesforce solutions that meet business requirements, considering factors such as performance, security, and maintainability.
Design and implement data models, import/export data, and ensure data integrity within Salesforce.
Develop custom solutions using Apex, Aura/LWC to create modern user interfaces and experiences
Integrate Salesforce with other systems using APIs, middleware, or tools like MuleSoft.
Investigate and resolve technical issues reported by users, providing timely support and solutions.
Implement standard processes for API development, testing, and deployment
Build/Manage Basic CI/CD Pipelines using tools like Copado, Gearset and Flosum

The experience you’ll need to succeed

Minimum Qualifications:

Bachelor’s in computer science or 7+ years of equivalent experience or Masters in Information Technology or 3+ years of equivalent experience or PhD or 1+ years of equivalent experience
5+ of IT experience with solid understanding of Salesforce platform capabilities, limitations, and standard methodologies
4+ years of experience of successfully delivering complex Salesforce Sales cloud projects.
2+ years of Experience integrating Salesforce with other systems like MuleSoft or any middleware.
4+ years in advanced Salesforce concepts such as asynchronous processing, batch processing, platform events, and integration patterns

Preferred Qualifications:

Demonstrable ability to work multi-functionally in a team environment, fostering a culture of innovation, collaboration, and shared findings.
Good communication skills to interact with business partners, gather requirements, and explain technical solutions in a clear and concise manner.
Familiarity with Agile development methodologies and tools like JIRA for managing project tasks and sprints.
Knowledgeable on advanced development concepts
Knowledge of Salesforce Einstein AI capabilities and implementation patterns.
Required Salesforce Developer, Advanced Developer certifications. Any Integration Architect certification is preferred
Should have a good experience to integrate with Mulesoft



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