Assistant Store Manager

5 months ago

Mesa, United States Chico's FAS Full time

We are customer obsessed, innovative, and have the best culture in retail. Join our team today

POSITION OBJECTIVE:
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

• Controls payroll and supply budget.

• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.

• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.

• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.

• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.

• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.

• Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

• Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams

• Motivates and inspires store team, developing a shared vision while modeling core values.

• Promotes an inclusive, collaborative approach to problem solving.

• Communicates with store teams and Store Manager to effectively lead positive change.

• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent

• Assists in recruiting, hiring and developing a high performing team.

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Assesses and coaches store team on performance.

• In partnership with the SM, resolves human resources issues in a timely and effective manner.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

• Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High School diploma or equivalent

• 2+ years of retail management experience preferred

• Must be 18 years of age or older

• Excellent communication, verbal, and written skills

• Able to learn or adapt to technology provided by the company

• Proven excellent customer service skills with statistical track record in all areas of sales and leadership

• Strong organizational skills and ability to multi-task in a fast-paced environment

• Strong leadership qualities, training and team building skills

• Knowledge of administrative aspects of store operations

• Able to communicate with customers and staff

• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift

• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

5422 Village Square at Dana Park

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Assistant Store Manager

    4 weeks ago

    Mesa, Arizona, United States Greenfield Store (University & Greenfield) Full time

    Job Title: Assistant Store ManagerAt Greenfield Store (University & Greenfield), we are seeking an experienced Assistant Store Manager to lead our sales floor team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily store operations, managing staff, and ensuring exceptional customer service.Key...

  • Assistant Store Manager

    2 weeks ago

    Mesa, Arizona, United States Power Store (Power & Ray) Full time

    Job DescriptionAt Power Store (Power & Ray), we are seeking a highly skilled and experienced Assistant Store Manager to lead our sales floor operations and drive business growth. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing store operations, and achieving sales targets.Key Responsibilities:Develop...

  • Assistant Store Manager

    2 weeks ago

    Mesa, Arizona, United States Power Store (Power & Ray) Full time

    Job Title: Assistant Store ManagerPower Store (Power & Ray) is seeking a highly motivated and experienced Assistant Store Manager to lead our retail operations. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the overall success of our store.Key Responsibilities:Develop and execute...

  • Assistant Store Manager

    1 month ago

    Mesa, Arizona, United States Greenfield Store (University & Greenfield) Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Store Manager to lead the daily operations of our retail store in Mesa, Arizona. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the overall success of our store.Key ResponsibilitiesDevelop and execute retail...

  • Assistant Store Manager

    1 week ago

    Mesa, Arizona, United States Power Store (Power & Ray) Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to lead our sales floor team at Power Store (Power & Ray). As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence.Key Responsibilities:Develop and execute retail...

  • Assistant Store Manager

    7 days ago

    Mesa, Arizona, United States McKellips Store (Center & McKellips) Full time

    Job SummaryAs the Assistant Store Manager - Retail Operations Lead at McKellips Store (Center & McKellips), you will be responsible for leading the daily operations of the sales floor and assisting with production room management. Your key responsibilities will include people leadership, store operations, customer service, financial management, inventory...

  • Retail Store Operations Manager

    1 week ago

    Mesa, Arizona, United States McKellips Store (Center & McKellips) Full time

    Job SummaryAs a Retail Store Operations Manager at McKellips Store (Center & McKellips), you will be responsible for leading the daily operations of the sales floor to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. This role requires strong leadership and management skills, as well as the ability to work...

  • Assistant Store Manager

    2 weeks ago

    Mesa, Arizona, United States Main and Lindsay (Mesa, AZ) Full time

    Job Title: Assistant Store ManagerAt Main and Lindsay (Mesa, AZ), we are seeking an experienced Assistant Store Manager to lead our sales floor team and drive business results. As a key member of our retail operations team, you will be responsible for ensuring excellent customer service, managing store operations, and achieving sales goals.Key...

  • Assistant Store Manager

    2 months ago

    Mesa, United States Disability Solutions Full time

    1046 S Country Club Dr Mesa Arizona, 85210, +1 (480) 5304722Starting pay: $45000 / YearPosition Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as...

  • Assistant Store Manager

    2 months ago

    Mesa, United States Disability Solutions Full time

    2844 E Main St. Mesa Arizona, 85213, +1 (480) 5304733 x#213Position Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key...

  • Assistant Store Manager

    1 month ago

    Mesa, United States Disability Solutions Full time

    4422 E University Dr Mesa Arizona, 85205, +1 (480) 5304720Position Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key...

  • Assistant Store Manager

    2 weeks ago

    Mesa, United States Disability Solutions Full time

    5263 S Power Rd Mesa Arizona, 85212, +1 (480) 5304702Starting Pay: $45K/YearPosition Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as...

  • Assistant Store Manager

    2 weeks ago

    Mesa, United States Disability Solutions Full time

    106 E McKellips Rd Mesa Arizona, 85201, +1 (480) 3252575Starting Pay: $45K/YearPosition Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as...

  • Full Time Assistant Store Manager

    4 months ago

    Mesa, United States GameStop Full time

    Whether you're a hardcore gamer or just starting out, we've got something for everyone.Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations.Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops...

  • Assistant Store Manager

    5 months ago

    Mesa, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager

    3 weeks ago

    Costa Mesa, California, United States Abercrombie Kids Stores Full time

    Job Title: Assistant ManagerWe are seeking a highly motivated and experienced Assistant Manager to join our team at Abercrombie Kids Stores. As an Assistant Manager, you will play a key role in driving sales results, providing best-in-class customer service, and overseeing daily store operations.Key Responsibilities:Drive sales results by analyzing business...

  • Assistant Store Manager

    3 weeks ago

    Costa Mesa, California, United States Home Depot Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Home Depot. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in driving sales and profitability, while also developing the skills and knowledge necessary to succeed in a leadership role.Key...

  • Assistant Store Manager

    2 weeks ago

    Costa Mesa, California, United States Chico's FAS Full time

    Job Title: Assistant Store ManagerWe are seeking a highly skilled and motivated Assistant Store Manager to join our team at Chico's FAS. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in promoting a customer-focused sales culture and driving business results.Key Responsibilities:Analyze sales reports...

  • Store Manager

    3 weeks ago

    Mesa, Arizona, United States Circle K Stores, Inc. Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Manager to join our team at Circle K Stores, Inc. As a Store Manager, you will be responsible for leading a team of employees to deliver exceptional customer service, drive sales growth, and maintain a clean and safe store environment.Key ResponsibilitiesRecruit, train, and develop a...

  • Store Manager

    2 weeks ago

    Mesa, Arizona, United States Circle K Stores, Inc. Full time

    Job SummaryWe are seeking a highly skilled and motivated Store Manager to join our team at Circle K Stores, Inc. As a Store Manager, you will be responsible for leading a team of employees to deliver exceptional customer service, drive sales growth, and maintain a clean and safe store environment.Key ResponsibilitiesRecruit, train, and develop a...