Housekeeping Safety Manager

We are seeking a Mid Shift Environmental Services Site Safety Manager at Memorial Hermann-Texas Medical Center in Houston, TX.     

The Site Safety Manager will direct, oversee and manage all aspects of the Xanitos safety program including but not limited safety training, compliance, accident/near miss reporting, accident investigation, root cause analysis, the return to work process, safety observations, safety accountability, safety culture, safety engagement and safety recognition. In this position the Site Safety Manager will work directly with the injured employees, their managers, and other key stakeholders to ensure a supported and timely return to work. The Claims Manager will also be directly responsible for the management of employee and third-party workplace claims and investigations.

This position requires the collaborative support of colleagues at all levels of the site account. 

Responsibilities:

• Manage the company’s return to work program at the assigned locations to the highest level of excellence to ensure that an experience of care and compassion is integrated with the company’s culture of safely helping save lives. This includes the administration of the company’s return to work program, including direct liaison with employees who are unable to work due to a workplace injury.
• Liaise directly with occupational clinics and healthcare providers regarding the Xanitos return to work program and employee work restrictions.
• Engage with the Company’s risk management team and TPA regarding administration of company’s workers compensation claims on a daily, ongoing basis.
• Complete all incident investigation reports for compliance with company and industry investigation best practices, including accident root cause analysis, corrective practices and retraining opportunities.
• Evaluate near miss, incident, and accident trends and provide detailed statistical analysis to local, regional, and executive leadership on a frequent basis.
• Liaise with HR to ensure compliance with company leave policies for injured workers.
• Conduct onsite visits and safety audits to ensure facility is maintaining compliance with regulatory safety requirements.
• Troubleshoot workplace specific safety, accident, and liability cases and provide viable recommendations for preventing or controlling these issues.
• Manage the compliance of web-based and in person safety training.
• Identify opportunities, assess risk, conduct investigations, and monitor compliance with a broad group of governmental regulatory agencies (e.g., DOH, TJC, OSHA, Cal OSHA, DOT, EPA, etc.).
• Cultivate and maintain effective partnerships with operational leadership to support business development and foster a strong safety culture and develop sustaining sponsorship for Safety and Risk Management initiatives.
• Manage the safety committees and employee safety recognition program.
• Interview and screen all new hire candidates from a safety perspective.
• Monitor safety accountability practices to ensure that appropriate actions are being taken in response to unsafe behavior including retraining, education, remedial environmental action, and/or disciplinary action.
• Track safety committee compliance, conduct safety observations.
• Audit and monitor all aspects of the workplace for safety risks.
• Provide support and recommendations to enhance the employee experience and engagement with safety including safety surveys.
• Conduct weekly safety meetings with local leadership.

Required Skill:

• Bilingual (English/Spanish)

Qualifications:

Employees in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment at Xanitos, absent a legally required Medical or Religious exception, and are required to report their vaccination status and upload proof of vaccination via a secure online portal. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Highly developed interpersonal, verbal (including public speaking), and written communication skills with the ability to lead, persuade, negotiate, consult with, and provide advice on workers compensation claims management and rehabilitation issues.
• Demonstrated knowledge of workers compensation laws.
• Ability to work within a team and autonomously where needed to achieve require outcomes within specified deadlines/time frames.
• Ability to communicate effectively in written format and oral presentations at a high level.
• Ability to provide transformative leadership in support of a culture of safety, care and accountability.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing environment.
• Exhibit initiative, responsibility, flexibility and leadership.
• Ability to use knowledge of working environment to meet established goals and objectives.
• Demonstrate knowledge and show experience with CMS or other healthcare related regulatory agencies, such as The Joint Commission, DNV or state departments of health.
• Experience with multiple service environments including but not limited to Hospital Housekeeping (EVS), Ambulatory Cleaning, Patient Transport, Patient Observation, Linen and Laundry.
• Demonstrated knowledge and experience with Environmental Health and Safety programs.
• Experience in customer service and/or client account management.
• Demonstrated ability to influence and coach leaders, effectively raise, and resolve conflict to drive sustainable organizational change.
• Provide strategic direction to bring optimal solutions for the organization.

• Bachelor’s degree or related experience and three to five years of supervisory experience. Minimum 3 years experience in similar Return to Work, safety or claims management role.

Xanitos understands the importance of you and your family’s health and wellbeing, as well as your financial future. With that in mind, we take pride in the variety of benefit plans that are available for our employees. Please note, plans vary by location and are subject to eligibility and work hour requirements in accordance with company policy and state laws. Plans may include:

• Medical
• Dental
• Vision
• Life, Accident, and Disability Insurance
• 401k Retirement Plans
• Employee Assistance Program (EAP)
• Employee Wellness Program
• Commuter Benefits
• Shoes for Crews Reimbursement
• Paid Time off including Vacation, Sick, Holidays, Elective Holidays, Bereavement, Parental Bonding, Volunteer Day and Jury Duty.
• Employee Discounts to Theme Parks, Theaters, Sporting Events, Movies and More

Xanitos, Inc. Is a management company that provides hospital housekeeping, patient transport, central laundries services, and patient observation services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top quality service. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.

• 3 year(s): Return to Work, Safety or Claims Management Role
• 3 - 5 years: Supervisory Experience

• High School Diploma, GED or equivalent or better

• Bachelors or better