Technical support specialist

3 weeks ago

Minnetonka, United States 22nd Century Technologies, Inc. Full time
Duration: 12+months Shift Timing (Day/ Evening/ Night): Day Pay Rate: $26-30/hr
Location: Minneapolis, MN
Working Type: Onsite

???????Job Description:
  • Provisioning consultant(s) will image and stage desktop laptop equipment using various tools and technologies to a base customer pre-provisioning state.
  • Expected duties also include coordinating delivery of the equipment as well as maintaining inventory.
Role & Responsibilities:
  • Image and stage desktop and laptop equipment using various tools and technologies to a base customer pre-provisioning state.
  • Assist customers with scheduled deployment services as part of project coordination.
  • Pull appropriate equipment from stock, package equipment, label for shipping, and coordinate with Central Services on delivery of equipment when appropriate.
  • Assist with staging equipment for reuse by setting back to factory defaults for future provisioning.
  • Assist with staging, packaging, and distribution of employee computing equipment to Hennepin County Staff, employees, volunteers, and other staff doing business as or for Hennepin County.
  • Assist in proper disposal and preparation of IT assets for reuse or disposal.
  • Maintain appropriate levels of in-stock inventory for future use by implementing a FIFO (First in, First Out) approach.
  • Receiving and tagging of equipment.
  • Auditing and inventory of ITAM assets.
  • Entering asset information into asset tracking software system.
  • Supervisor may designate various activities to this position. The following statements are intended to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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