Staff Vice President

2 weeks ago

PALO ALTO, United States Elevance Health Full time

Staff Vice President (VP) Governance ((Health Benefits Operations)

Location

Successful candidate must reside within 50 miles of an Elevance Health office location, and able to commute on-site at least 3 days per week.

Summary

New leadership position responsible for developing the Front Line of Defense (FLOD) strategic vision, goals, objectives, policies, and decision making related to claims performance and operational issues. Provide management and leadership to Service Experience to drive results and achieve targeted goals. Responsible for business unit oversight of the account services staff and directing account management activities for large-scale, multi-state/region and business.

Develops a deep knowledge of market drivers and develops plans to ensure their team meets or exceeds annual retention and revenue goals through operational excellence and building supporting systems.

Team Scope

7 direct reports

Position Responsibilities

  • Oversight of all operational areas for entire book of business; inclusive of but not limited to claims payments and encounter submissions, network, reporting, IT and infrastructure, performance guarantees and corrective action plans.

  • Provides leadership and strategic direction to ensure business meets profitability standards.

  • Collaborates with matrix leaders to develop strategies and manage plans to achieve client operational and financial goals.

  • Responsible for financial planning/budget programs and the coordination of operations expenses.

  • Develop and ensure the continued effectiveness of financial reporting, planning and infrastructure.

  • Provides input to the Product Development team on opportunities to create profitable and efficacious products that meet strategic operational needs of clients.

  • Hires, trains, coaches, counsels, develops, motivates, and evaluates performance of direct reports.

Position Requirements

Requires a BA/BS and 8 years of professional leadership and managerial experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences

  • Management consulting experience highly preferred

  • Executive presence and able to present actionable information concisely to senior leaders and business partners

  • Strong organizational and communication skills

  • Lean Six Sigma and/or other process improvement certifications

Corporate title: Staff VP Ops and Account Support

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $146,520 to $293,040

Locations: California; Colorado; Nevada; New York; Washington State; Jersey City, NJ

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .

  • The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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