Front Desk Coordinator- FT/year-round
3 weeks ago
Dentistry by Design in Sister Bay is seeking a motivated and organized Front Desk Coordinator to join our team. As a Front Desk Coordinator, you will play a crucial role in ensuring a smooth and efficient flow of operations at the front desk, creating a positive first impression for our patients.
Responsibilities:
Greet and welcome patients in a courteous and professional manner. Schedule and confirm patient appointments, coordinating with the dental team to ensure optimal scheduling. Answer and manage phone calls, emails, and inquiries, providing information and assistance to patients in a professional and friendly manner. Verify and update patient information, insurance details, and billing records accurately. Process payments, manage billing and insurance claims, and handle financial transactions. Maintain cleanliness and organization of the front desk area and waiting room. Collaborate with dental staff to ensure smooth patient flow and excellent service. Assist with various administrative tasks as needed, such as filing, record-keeping, and data entry.Qualifications:
Previous experience in a dental office or similar administrative role is preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in using dental software and Microsoft Office Suite (e.g., Word, Excel). Knowledge of dental terminology, insurance processes, and appointment scheduling is a plus. Demonstrated ability to maintain confidentiality and handle sensitive information with discretion. Ability to maintain a positive and friendly demenor in a fast-paced work environment.Benefits:
Details: Full-time/ year-round position, 4 days/week, Monday-Thursday. $18-23/hr. Compensation based on experience.
Employee Benefits: Employee Dental Benefit Coverage, Simple IRA, Vacation Time, Paid Holidays, Clothing Allowance.
Please email your cover letter and resume to: cora@doorcountydentistry.com
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