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Senior Field Service Engineer

2 months ago

Cincinnati, United States Motion Recruitment Full time
Exciting job opportunity for a leading company in the critical power industry for a Senior UPS Field Service Engineer. This is a full-time position at their Cincinnati, OH location. The role offers the opportunity to work with cutting-edge power electronics technology, including UPS systems, batteries, PDUs, and STS equipment. As a home-based engineer, you’ll be dispatched to customer sites to provide expert service and support.

This role offers the perfect blend of technical challenge and customer interaction. You’ll be at the forefront of critical power infrastructure, ensuring that businesses never miss a beat. With opportunities for continuous learning through periodic training sessions and the chance to work on diverse equipment, this position promises both professional growth and the satisfaction of solving complex problems. If you thrive in a dynamic environment where everyday day brings new challenges and you value work-life balance with a home-based setup, this could be your ideal next career move.
Required Skills & Experience 10+ years of experience in the critical power industry Ability to troubleshoot down to component level on UPS, batteries, PDUS, STS, etc. Excellent verbal and written communication skills High level of customer service skills Proficiency in completing Field Service Reports promptly Knowledge of equipment manufacturer’s specifications Ability to work independently and resourceful Physical capability to perform repeated bending & lifting up to 100lbs. Willingness to work nights & weekends when necessary UPS OEM factory training or experienced in Liebert/ Emerson/ Vertiv, APC/MGE/Schneider, or Eaton/Powerware Desired Skills & Experience Technical degree Previous 3rd Party UPS experience Previous Military experience and training Knowledge of general computer hardware & software applications What You Will Be Doing
Tech Breakdown 40% UPS Systems 30% Batteries and Power Distribution Units 30% Static Transfer Switches and related Daily Responsibilities 60% Hands-On (commissioning, maintenance, emergency support) 20% Technical Analysis and Reporting 20% Customer Interaction and Consultation
The Offer Bonus OR Commission eligible You will receive the following benefits: Medical, Dental, and Vision Insurance Vacation Time Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.