Senior Field Service Engineer
5 days ago
We are seeking a highly skilled Senior Field Service Engineer to join our team at ABB. As a key member of our field service team, you will be responsible for executing service work of medium to high complexity as per work instructions and ABB guidelines.
Key Responsibilities- Deliver excellent customer service to satisfy customers by planning and executing service work as per customer order and expectations.
- Ensure customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations.
- Identify new service business opportunities for ABB in close cooperation with customers and other ABB teams.
- Coach technicians and engineers and supervise complex site activities.
- Bachelor's Degree in Electrical Engineering preferred.
- Minimum of 5 years of technical experience or field engineering experience.
- Ability and willingness to travel approximately 75% as required.
- Ability and willingness to possess and maintain a valid passport and driver's license.
- Knowledge of industrial customer base in geographical area.
- Technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays, and Transformers.
- Experience in the repair and refurbishment of LV and MV circuit breakers (OEM equipment such as Siemens, GE, ABB, Square D, Multilin relays, and Switzer Relays).
- Technical skills in testing, commissioning, startup, and troubleshooting of medium voltage synchronous machines (including excitation systems), controls systems, and Programmable Logic controllers a plus.
We value people from different backgrounds and offer a dynamic work environment. If you are a motivated and experienced Senior Field Service Engineer looking for a new challenge, we encourage you to apply today.
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