Practice Administrator

2 weeks ago

Tampa, United States Milliman Full time
Title: Practice Administrator

Job Location: Tampa, FL

FLSA Status: Non-Exempt

PT/FT: FT-Time (32 hours per week)

About Milliman

Milliman is among the world's largest providers of actuarial, risk management, and technology solutions with consulting and advanced analytics capabilities encompassing employee benefits, healthcare, property and casualty insurance, life insurance and financial services. Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance. Milliman has offices in major cities around the globe and employs over 5,000 people.

About Our Practice

The Milliman Tampa Health practice serves a wide variety of health care related organizations, including insurance companies, health plans, pharmaceutical companies, state and federal agencies, healthcare providers, and employers. You will be joining over 24 fellow employees in a challenging, dynamic work environment. Our office encourages an open and collaborative work environment to help our professionals grow and thrive.

Job Responsibilities

The Practice Administrator's main duties include supporting staff with scheduling, expense reports, travel plans, timesheets, and onboarding of new staff. Additional tasks include managing client relationship database, tracking actuarial exam progress among the actuarial staff, email organization, and providing backup support to other local administrative staff. To be successful in this role, you should be proactive, meet deadlines and communicate effectively. Our ideal candidate also has previous experience as an Office Administrator or an Executive Assistant and has significant experience with office management technologies, including Microsoft Office (Outlook, Excel, PowerPoint, Word) products and other management tools. Ultimately, you should be able to identify and address the needs of both partners and staff and perform administrative tasks to ensure our team's workflow runs smoothly. You will be responsible for assisting with administrative functions including, but not limited to:

  • Provide support for consultants to book travel, schedule internal and external meetings, enter time in timesheet system, prepare and process expense reports, among other tasks.
  • Update and maintain client relationship database that catalogs contact information for all contacts
  • Create an efficient tracking mechanism for exam progress among the actuarial staff, and ensure it is up to date with little to no assistance from managers or consultants
  • Support recruiting and onboarding of new staff, scheduling interviews, travel, maintaining job postings in internal systems and working with HR and IT to complete the onboarding process of new hires and offboarding of terminated employees.
  • Support partners with managing priorities and deadlines
  • Support maintenance of required electronic files in accordance with firm's document retention and risk management policies; organizes and maintains files (including confidential files); maintains, updates and reviews references materials and manuals as requested.
  • Ad hoc research, creation of internal planning reports and client project support.
  • Handle confidential and proprietary materials.
  • Assist with special projects and perform other administrative duties as assigned.

Qualifications

Required:

  • Candidate has a minimum of five years of experience providing administrative assistance to senior executives.
  • Bachelor's degree in business administration or other related discipline
  • Ability to work both independently and collaboratively with frequent interruptions and time constraints.
  • Experience exercising discretion and confidentiality with sensitive company information.
  • Highly proficient in MS Office.
  • Extremely detail oriented and organized.
  • Take ownership of tasks and projects, with a strong team player attitude.
  • Able to prioritize tasks and work under internal and external client deadline pressure.
  • Quick learner.
  • Conscientious and flexible, with a great work ethic, sense of humor, and team-player attitude.
  • Able to stand, walk, lift, and move objects weighing up to 25 pounds.


Desired:

  • Resourceful, service-oriented, dependable, and tactful, with the ability to learn quickly and work independently.
  • Efficient worker with good organizational skills who can prioritize numerous projects and tasks, support multiple professionals.
  • Demonstrated integrity, trustworthiness, and respect for confidentiality.
  • A polished demeanor and ability to interact professionally and amicably with staff at all levels.
  • Enthusiastic, helpful attitude with a willingness to learn.
  • Good analytical and problem-solving skills.
  • Accuracy and strong attention to detail.

Milliman Benefits

At Milliman, we focus on creating an environment that recognizes - and meets - the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

  • A 401(k) plan with matching program, and profit-sharing contribution
  • Employee Assistance Program (EAP)
  • A discretionary bonus program
  • Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
  • Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
  • Commuter Program, which allows you to use pre-tax dollars to pay for your parking or public transit expenses to get to and from work. You may utilize this benefit any time throughout the year and funds will be available the first of the month following your first contribution.
  • A minimum of 8 paid holidays
  • Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
  • Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

Location

This position is based out of the Milliman office in Tampa, Florida. Candidates hired into this role must be willing to work onsite full-time.

This is a fulltime, non-exempt overtime eligible role; overtime eligible after 40 hours of work.

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Please upload your resume and cover letter in PDF format only.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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