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Tampa, United States teamworkonline Full time
i9 Sports is seeking a Vice President of Franchise Performance. The VP of Franchise Performance oversees the development and implementation of the strategies and initiatives to improve unit-level economics and support franchisee success. This individual brings a “lead with yes” mindset that focuses on identifying and pursuing growth opportunities. The VP of Franchise Performance serves as a key liaison between the home office and the franchise network, ensuring that perspectives are heard and shared, with an emphasis on collaboration.

With over 4 million registrations in communities nationwide, i9 Sports is the nation’s largest multi-sport provider focused solely on high-quality, community-based youth sports leagues. We provide age-appropriate instruction that’s fun for kids and convenient for busy families, and we are committed to our mission of “Helping Kids Succeed in Life Through Sports.”

Full-time employees are eligible to participate in our employee benefit programs, including:
  • Medical, Rx, dental, and vision
  • Paid time off and holiday pay
  • 401(k) retirement plan with company match
  • Flexible Spending Account/Health Savings Account
  • Disability and Life insurance
  • Free Employee Assistance Program
  • Salary Range: $130k-$160k

Primary Responsibilities:
  • Drive unit-level economics and franchisee profitability. Increase visibility into unit-level results, and facilitate regular meetings to analyze and discuss results.
  • Collaborate with Marketing and Operations teams to develop and implement the playbooks required to execute at the unit level.
  • Hire, develop, and lead a team of Franchise Business Coaches to support franchisees in the operation and growth of their business. Instill accountability for the team to execute growth plans.
  • Establish credibility with the franchise network, earning the opportunity to influence franchisees to embrace the programs and initiatives provided by the home office.
  • Identify opportunities to improve quality, efficiency, and productivity, reduce costs, and increase profits at the unit level.
  • Own the Operations Manual, ensuring it reflects the current brand standards and operational framework.
  • Drive franchisee engagement by leveraging all available tools, including; our annual conference, franchise business coach calls, weekly email communications, Town Hall meetings, webinars, and other touchpoints.
  • Lead the franchisee expansion process, developing and implementing criteria and critical steps for supporting expansion.
  • Evaluate and make necessary adjustments to the franchisee scorecard
  • Serve as the main point of escalation for franchisee concerns
  • Maintain and enhance the brand's system for effective location evaluations and enforcement of brand standards.
  • Consistently uphold and represent the brand's core values.

Skills and Qualifications:
  • Highly motivated, self-starter with a strong work ethic
  • Exceptional collaboration skills. A team player with a great attitude who will take on challenges and adapt as needed
  • A “lead with yes” growth mindset
  • A desire to learn the business and to take personal responsibility for success
  • Flexible and able to balance competing priorities with limited supervision
  • Experience with P&L tracking
  • Experience with creating and implementing a strategic plan

Required Experience:
  • 5-10 years of experience in leading a team
  • Experience driving multi-unit business growth
  • Demonstrated ability to influence others
  • Understanding of youth sports trends and program execution
  • Competitive mindset – hit targets, find ways to win with others
  • Past success managing business performance through scorecards and KPI’s

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.