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Account Executive

3 months ago

San Francisco, United States Alchemy Full time

As an Account Executive at Alchemy, you will be pushing the entire blockchain industry forward by helping developers and companies accelerate their product development on our infrastructure. You will be responsible for owning the entire sales process and have the opportunity to partner with teammates across the company, including leadership and our founders. This opportunity offers immense growth and learning opportunities as we enter a new and exciting phase of the company
Responsibilities

  • Building and owning the entire sales process, including negotiating and closing contracts, client retention, renewals, upsells and client satisfaction
  • Engaging with potential customers, understanding their needs, and explaining how the product solves their needs
  • Reaching out to new leads via various communication channels and getting them excited for an introductory call
  • Educating cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues (We have plenty of resources to bring you up to speed)
  • Tracking, analyzing, and finding ways to improve campaigns and the sales process
  • Collaborate across our internal business and technology teams to drive the desired business outcomes for our customers
  • Refine and establish processes to support our business's evolving needs
  • Demonstrated ability to develop long-term, trustworthy strategic relationships with senior level executives and technical individuals
  • Create & articulate compelling value propositions
  • Own, manage, and report using a CRM: ensure the system is up to date and that all relevant metrics are input
  • Provide customer feedback to the product and engineering teams and inform product development
  • Work with support and communicate with customers both pre and post-sales
  • Maintain a healthy sales pipeline
  • Respond and communicate quickly with customers
  • Ensure customer satisfaction


What we're looking for

  • 7+ years of quota-carrying experience in a client-facing Account Executive role selling SaaS, PaaS, or IaaS offerings to Enterprises and C-level stakeholders
  • Knowledge and passion for the crypto/blockchain industry
  • A technical or educational background in engineering, computer science, or MIS
  • Self-starter attitude and the ability to execute new ideas with autonomy
  • Strong desire to work in sales at an early-stage startup
  • Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to complex enterprise accounts
  • Experience driving technology adoption and creating long term transformational account strategies
  • Ability to operate independently and proactively in an effort to source and progress new business
  • Proficiency using CRM software, forecasting, and opportunity management
  • Excellent listening, verbal and written communication skills
  • Capable of understanding of customer pain points, requirements and correlating potential business to value that can be provided by technical services
  • Experience managing numerous requests and time demands concurrently


Preferred Qualifications

  • Experience as a sales leader managing a team of sellers
  • Self-starter, with proven professional success, who is prepared to work in a fast-paced, demanding environment
  • Demonstrated track record of working with cross-functional stakeholders
  • Advanced CRM experience including the configuration, development of dashboards and reports, programing experience
  • Cross functional selling experience (Architect, Sales Engineer, Professional Services, Partner, and ISV)
  • Ability to prepare and deliver financial reports to customers