Supervisor Service Manufacturing Operations 1

2 weeks ago


Southaven, United States Intuitive Surgical Full time
Job Description

Primary Function of Position:

Achieve given team performance goals for Production. The goals will include efficiency, FPY, hours accuracy, scrap, time lost accuracy, DHR accuracy, and first pass cycle count.

Roles & Responsibilities:

  • Hire, train, develop, and motivate production personnel to follow procedures, meet high quality standards, production schedules, and productivity requirements
  • Update and revise Manufacturing Process Instructions to ensure that MPIs are accurate and complete
  • Address line support issues as they arise (including technical-related issues)
  • Work closely with Engineering to resolve production issues and participant in quality improvement initiatives.
  • Document and report any variances, problems, issues, or concerns
  • Provide production personnel with expectations and performance feedback quarterly
  • Write and conduct formal annual performance reviews for production personnel
  • Plan, supervise, drive improvement, and report production performance including output, yields, root cause failures, efficiencies, and trends
  • Understand, train personnel, and enforce strict adherence to the applicable DOPs and SOPs of the Quality System
  • Assist in setting and attaining quarterly and annual production goals
  • Learn and enforce company safety policies and practices
  • Drive or support various Lean Manufacturing initiatives that involve a Mfg. based team.
  • Support sub-assembly or process outsourcing initiatives
  • Review/approve ECOs to establish impact on manufacturing.
  • Review and disposition discrepant material. Implement corrective actions to prevent recurrences.
  • Evaluate designs for manufacturability (with respect to tooling and assembly methods). Provide suggested change proposals, or tooling concepts during early design process phase.


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