Branch Team Lead Full Time

1 month ago


ANAHEIM, United States Grainger Businesses Full time
 

Work Location Type: Onsite 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working(R) by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

 

Position Details:
The Branch Team Lead role helps lead the daily operations to ensure customer service and operational excellence. Help improve company projects and results with the branch teams. Create and promote an environment where team members are empowered and engaged to the success of the company. Work with members of branch leadership team. You will report to an Operations Manager or Branch Manager.

 

Compensation:

This position is hourly and the starting pay is 30.00

You Will:

-Provide customer service and direction regarding the daily activities of a team at the branch location
-Clarify direction for team members by projects, priorities and company strategy and provide continued feedback
-Help improve the achievement of essential operational metrics in customer satisfaction, sales, safety, and operational improvements
-Provide a creative customer experience and ensure customer retention and satisfaction
-Provide frequent, direct and candid feedback to strengthen or enhance skills needed to run branch operations
-Monitor counter transactions to provide appropriate guidance to team members
-Facilitate team member onboarding and ongoing training
-Build work schedules to ensure productivity and staffing levels
-Assess processes for improvement opportunities using Continuous Improvement methodology. Suggests and implements changes to enhance defined processes and improve sales and service
-Foster between all internal partners including Sales, Branch Network, Customer Service Centers, and Onsite Services teams
-May take and respond to emergency customer calls after hours

You Have:

-High school diploma or Bachelor's degree preferred
-Minimum 3 years customer service and sales experience
-2+ years of management experience in a customer service environment
-Voice the vision of the branch to all employees
-Train people on processes, procedures, compliance and product knowledge
-Competence in the use of computers and software applications including SAP
-Operate powered industrial equipment.

Rewards and Benefits:
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

-Medical, dental, vision, and life insurance coverage starts day one
-Paid time off (PTO) days and 6 company holidays per year
-6% 401(k) company contribution each pay period
-Employee discounts, parental leave, and more

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.  With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

  • Branch Team Lead

    1 month ago


    Anaheim, United States Grainger Full time

    Job DescriptionJob DescriptionPosition Details:The Branch Team Lead role helps lead the daily operations to ensure customer service and operational excellence. Help improve company projects and results with the branch teams. Create and promote an environment where team members are empowered and engaged to the success of the company. Work with members of...


  • Anaheim, California, United States Penhall Company Inc. Full time

    Job SummaryPenhall Company Inc. is seeking a highly skilled and experienced Branch Operations Manager to lead our regional operations and drive business growth. As a key member of our management team, you will be responsible for overseeing the day-to-day activities of our branch, ensuring seamless execution of projects, and developing strategic plans to...


  • Anaheim, United States Grainger Full time

    Exciting Career Opportunity:Are you prepared to oversee a team towards operational excellence while ensuring outstanding customer interactions? As a Branch Operations Supervisor, you will be instrumental in steering initiatives and achieving results within the branch teams. Our organization prioritizes empowerment and engagement, making your role essential...

  • Team Lead

    5 days ago


    Anaheim, California, United States MetaSource Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to join our team at MetaSource. As a key member of our leadership team, you will be responsible for managing day-to-day operations of your assigned team or shift.Key ResponsibilitiesTeam Management: Oversee and manage assigned production employees, ensuring they have the resources...

  • Branch Sales Manager

    3 months ago


    Anaheim, United States Jon-Don Full time

    Branch Sales Manager Tracking Code 920-054 Job Description **About Jon-Don:** Jon-Don gives service contractors, facilities managers, and others everything they need to keep things clean and looking their bestwhether its removing that one impossible carpet stain or resurfacing a massive warehouse floor. Since 1978, weve been providing not just the products...

  • Tax Team Lead

    1 week ago


    Anaheim, United States JDA TSG Full time

    Job Summary:JDA TSG is seeking a highly skilled and experienced Tax Team Lead to join our team. As a Tax Team Lead, you will be responsible for providing strong and effective leadership to a team of tax professionals, inspiring and motivating them to achieve program goals.Key Responsibilities:Provide leadership and guidance to a team of tax professionals,...


  • Anaheim, California, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    Position OverviewDaikin Comfort Technologies Distribution, Inc. is on the lookout for a dedicated and skilled individual to take on the role of Customer Service Team Leader. This position is pivotal in ensuring that customer service standards within the branch align with company expectations. The Team Leader will provide essential leadership, training, and...

  • Tax Team Lead

    3 days ago


    Anaheim, United States JDA TSG Full time

    Job SummaryWe are seeking a highly skilled and experienced Tax Team Lead to join our team at JDA TSG. As a Tax Team Lead, you will be responsible for providing strong and effective leadership to a team of tax professionals, inspiring and motivating them to achieve program goals.Key ResponsibilitiesProvide leadership and guidance to a team of tax...

  • Tax Team Lead

    3 days ago


    Anaheim, United States JDA TSG Full time

    Job SummaryWe are seeking a highly skilled and experienced Tax Team Lead to join our team at JDA TSG. As a Tax Team Lead, you will be responsible for providing strong and effective leadership to a team of tax professionals, inspiring and motivating them to achieve program goals.Key ResponsibilitiesProvide leadership and guidance to a team of tax...

  • Culinary Team Lead

    4 days ago


    Anaheim, California, United States Din Tai Fung Full time

    About the RoleWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Din Tai Fung. As a key member of our culinary team, you will be responsible for managing the day-to-day operations of our restaurant, ensuring that our high standards of quality and service are consistently met.Key ResponsibilitiesRestaurant...

  • Lead Technician II

    4 weeks ago


    Anaheim, United States Restoration Management Full time $21 - $31

    Job DescriptionJob DescriptionThis position includes PTO, paid holiday, medical, dental, vision, EAP (Employee Assistance Program), life insurance, 401K matching, company vehicle, gas card & variable commission plan.Lead Tech IIPay Range - $21.85-$31.68Job Summary: The Lead Technician II must be able to lead a team of technicians through each phase of the...

  • Lead Technician II

    6 days ago


    Anaheim, United States Restoration Management Full time

    Job DescriptionJob DescriptionThis position includes PTO, paid holiday, medical, dental, vision, EAP (Employee Assistance Program), life insurance, 401K matching, company vehicle, gas card & variable commission plan.Lead Tech IIPay Range - $21.85-$31.68Job Summary: The Lead Technician II must be able to lead a team of technicians through each phase of the...

  • Lead Technician I

    3 months ago


    Anaheim, United States Restoration Management Full time

    Job DescriptionJob DescriptionThis position includes PTO, paid holiday, medical, dental, vision, EAP (Employee Assistance Program), life insurance, and 401K matching. Job SummaryThe Lead Technician I must be able to lead each phase of the mitigation and/or environmental project from the initial stage to completion. This position reports directly to the...

  • Lead Technician I

    3 months ago


    Anaheim, United States Restoration Management Full time

    Job DescriptionJob DescriptionThis position includes PTO, paid holiday, medical, dental, vision, EAP (Employee Assistance Program), life insurance, and 401K matching. Job SummaryThe Lead Technician I must be able to lead each phase of the mitigation and/or environmental project from the initial stage to completion. This position reports directly to the...


  • ANAHEIM, United States Disability Solutions Full time

    Picture yourself spending your days in Disneyland, knowing you help keep attractions like Space Mountain and The Matterhorn up and running. Wouldn’t it be cool to put your skills to work on the rides, restaurants and facilities of the “Happiest Place on Earth?” If you’re interested in knowing that your work helps people smile, keep reading…...


  • Anaheim, United States Seniors Helping Seniors Full time

    Senior Helping Seniors has an immediate caregiver opening in Anaheim for 12 hour shifts Thurs - Sunday and also 5 hour after/evening shifts Mon- Thurs. Contact us today to hear more.  Available immediately! Our Seniors Helping Seniors team embraces our company’s core values and vision to be the communities’ leading home care company, setting a new...


  • Anaheim, California, United States Eastman Full time

    About EastmanFounded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day.With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver logistical solutions, operations expertise, and customer engagement services.Key...


  • Anaheim, California, United States Excelsior Nutrition Inc Full time

    Position OverviewExcelsior Nutrition Inc is seeking a skilled Accounting Team Lead who is proficient in Mandarin. This role is essential for ensuring the accuracy of financial records and supporting the financial operations of the company.Key ResponsibilitiesAssist the CFO: Collaborate with the Chief Financial Officer to enhance workflow processes and manage...

  • Lead Tile

    2 weeks ago


    Anaheim, United States Daltile Full time

    Daltile is seeking a driven and experienced Showroom Design Sales Manager to lead our team in Anaheim, CA. In this role, you will be responsible for developing and executing sales strategies to drive revenue growth and customer satisfaction within the assigned market. You will also play a key role in training, motivating, and mentoring your team of design...


  • Anaheim, United States LifeStance Health Full time

    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with...