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Manager, eComm Data Integrity

1 month ago

Charlotte, United States Belk Full time

The Manager, eCommerce Data Integrity is responsible for efficiently and effectively managing the information and data on Belk.com from product content attribution, product/vendor data loads. Responsibilities include, working with coordinators, vendors and all merchandise areas. Improve data integrity, workflows and related processes, and performing quality assurance throughout the site. Manage product data by defining product structure, content type, attributes, quality and standards.

Essential Function

  • Responsible for the creation and movement of products between various corporate systems
  • Improves product workflow and implements process efficiencies
  • Works with coordinators, buying offices and vendors to resolve escalated issues
  • Reviews and analyzes related statistics and provide feedback to the organization
  • Interacts with Taxonomy, Digital Merchandising, Drop Ship Team, DMMs, and buying offices to share best practices and improve processes
  • Works with eComm team to develop product content and related attribute guidelines. Ensure consistency so all products within the same category have the same attributes across systems
  • Provide support and advice relating to metadata and use of that data in systems
  • Oversee the development of metadata standards and schema, and controlled vocabularies that provide access to product and media assets
  • Work closely with eCommerce and IT to achieve optimal use of data in all channels and provide continued systems improvements
  • Expected to perform tasks in Salsify,
  • Understand core eCommerce KPIs and utilize site analytics to improve merchandising standards and processes
  • Utilize Salsify, Constructor and web analytics to identify product search and browser related opportunities to improve customer satisfaction, conversion rate and sales
  • Manage ongoing rule-based merchandising and day to day tuning of search and browse product listing results using Certona tools and in partnership with other business partners
  • Understand category and product level behaviors in order to improve relevancy of search results and merchandise effectively
  • Optimize onsite search on product listing pages
  • Provide weekly actionable reports and insights to opportunities for all Belk.com categories and various cross functional groups
  • Develop custom reports and in-depth analysis to measure task performance, category optimizations and promotional activity
  • Oversee team who will communicate with stakeholders on product data, compliance and taxonomy standards
  • Guide team with class mapping, data standards and conduct training

Required for All Jobs

•

Performs other duties as assigned

•

Complies with all policies and standards

QUALIFICATIONS

Education

Bachelor's Degree

Required

Degree in Information Science

Preferred

Work Experience

1-3 years

Supervisory experience

Required

Merchandising or eCommerce experience

Required

Project management experience

Data Governance Experience

Preferred

Knowledge, Skills and Abilities

Strong communication skills

Ability to communicate at all levels in the organization and external partners

#LI-SE1

#IND3

#REMOTE

Remote Work Frequency: Monthly

Reports To:

Director, Onsite Search & Optimization