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Financial Crimes Remediation Program Manager

2 months ago


Charlotte, United States NTT DATA Full time
Req ID: 267362

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Financial Crimes Remediation Program Manager to join our team in Charlotte, North Carolina (US-NC), United States (US).

Who we are:

NTT DATA America strives to hire exceptional, innovative, and passionate individuals who want to grow with us. Our Financial Services Consulting team includes management consultants who help financial institutions respond to digital proliferation by focusing on customer-oriented services, just-in-time services, and modularized product offerings. We're a partner who's there for our client's transformation journey - from strategy and delivery to achieving business outcomes. Our clients include many of the top 10 U.S. banks. Learn more about how we partner with our Banking & Financial Services clients:

How You'll Help Us:

As a Financial Crimes Remediation Program Manager, you will play a pivotal role in advancing our firm's mission to deliver exceptional financial crimes remediation services, uphold regulatory compliance standards, and support our clients in achieving their business objectives. Join us in making a meaningful impact on financial services risk management and compliance excellence.

How We Will Help You:

Joining NTT DATA is not only a job, but a chance to grow your career. We are committed to supporting your professional growth, development, and overall success. By joining our team, you will have the opportunity to leverage your expertise in financial crimes remediation, AML, BSA programs, and compliance management while advancing your career in a supportive and collaborative environment. Together, we will uphold our commitment to delivering exceptional client service, driving regulatory compliance excellence, and shaping the future of financial crimes risk management.

Why the Role Is Important:

We are seeking a highly skilled Financial Crimes Remediation Program Manager with experience in Anti-Money Laundering (AML) and Bank Secrecy Act (BSA) programs to play a pivotal role in safeguarding regulatory compliance, mitigating financial crimes risks, enhancing operational efficiencies, preserving customer trust, supporting strategic objectives, and promoting industry leadership within the financial services industry. Join us in making a significant impact on compliance excellence and organizational resilience in the face of evolving regulatory landscapes and financial crimes challenges.

Once You Are Here, You Will:
  • Remediation Project Management:Lead and manage remediation projects for financial crimes compliance issues, including AML and BSA deficiencies. Develop project plans, timelines, and milestones to ensure timely completion of remediation activities and achievement of regulatory requirements.
  • Program Assessment:Conduct comprehensive assessments of AML and BSA programs to identify gaps, weaknesses, and areas for improvement. Analyze regulatory findings and develop remediation strategies and action plans in collaboration with client stakeholders.
  • Regulatory Compliance:Stay abreast of AML and BSA regulations, guidelines, and enforcement actions. Interpret regulatory requirements and advise clients on best practices for achieving compliance and mitigating financial crimes risks.
  • Strategic Advisory:Provide strategic guidance and recommendations to financial institutions on enhancing AML and BSA frameworks, policies, and procedures. Collaborate with client leadership to implement remediation solutions that align with business objectives and regulatory expectations.
  • Stakeholder Engagement:Build and maintain strong relationships with client stakeholders, including Compliance Officers, Risk Managers, Legal Counsel, and Senior Executives. Serve as a trusted advisor, addressing their concerns, and providing actionable insights and recommendations.
  • Documentation and Reporting:Prepare detailed documentation, reports, and presentations documenting remediation progress, findings, and recommendations. Communicate effectively with internal and external stakeholders to ensure transparency and accountability throughout the remediation process.
  • Quality Assurance:Conduct quality assurance reviews and assessments to validate the effectiveness of remediation efforts and ensure adherence to regulatory requirements and internal policies.
  • Continuous Improvement:Drive continuous improvement initiatives within AML and BSA programs. Implement lessons learned from remediation projects to enhance compliance frameworks, streamline processes, and strengthen risk management practices.


Required Qualifications:
  • Bachelor's degree in business or a related field
  • 9+ years of experience of Financial Services Industry in a program management function
  • 4+ years of experience in a Management Consulting firm (Big 4 preferred)
  • 4+ year(s) of experience on projects that focused on one or more of the following projects:
  • AML/BSA
  • KYC /Onboarding
  • Large-Scale Remediation or Operational Engagements
  • Core financial services
  • Experience working with regulatory compliance requirements surrounding Anti Money Laundering (AML) requirements and lifecycle - particularly knowledge around Beneficial Ownership documentation
  • Risk Management, specifically Financial Crimes/AML/BSA Program experience


This role requires work to be performed in Charlotte, NC, with up to 10% travel.

Preferred Skills:
  • Knowledge of initiating and mobilizing large-scale operational engagements and teams
  • Ability to work with technology, data and analytics stakeholders to drive business requirements for execution efficiency and reporting needs
  • Strong Change Management / Program Management expertise (PMP certification or equivalent)
  • Risk Management, specifically Financial Crimes/AML/BSA Program experience


Ideal Mindset:

By embodying this ideal mindset, you will contribute to the success of our firm, uphold our commitment to regulatory compliance excellence, and support our clients in navigating complex financial crimes challenges with confidence and integrity.The ideal mindset for the role of Financial Crimes Remediation Program Manager includes:
  1. Commitment to Compliance:A strong commitment to upholding regulatory compliance standards and ensuring adherence to AML and BSA regulations. Maintain a proactive approach to identifying and addressing financial crimes risks, with a focus on protecting institutions and their stakeholders.
  1. Analytical Thinking:Adept at analyzing complex regulatory requirements, assessing program deficiencies, and developing strategic remediation plans. Utilize strong analytical skills to derive insights, make informed decisions, and implement effective solutions.
  1. Leadership and Collaboration:Demonstrate strong leadership qualities, fostering collaboration and teamwork across diverse stakeholder groups. Effectively communicate with clients and internal teams, building consensus, and driving projects forward towards successful outcomes.
  1. Ethical Integrity:Uphold the highest standards of ethical conduct and integrity in all professional interactions. Demonstrate transparency, accountability, and a commitment to ethical business practices in compliance management and client relationships.
  1. Client-Centric Focus:Possess a client-centric mindset, dedicated to understanding and addressing the unique needs and priorities of clients. Strive to deliver exceptional service, build trust-based relationships, and exceed client expectations through tailored solutions and personalized support.
  1. Adaptability and Resilience:Adapt quickly to changing regulatory environments, client requirements, and project dynamics. Demonstrate resilience in managing challenges and uncertainties, maintaining focus on achieving compliance goals and delivering value to clients.
  1. Innovative Approach:Embrace innovation in financial crimes remediation, leveraging technology, data analytics, and best practices to enhance compliance effectiveness and operational efficiency. Introduce innovative solutions that drive continuous improvement and differentiate our firm in the marketplace.


About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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