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Senior Delivery Program Director

2 months ago

Denver, United States Cognizant Full time

Overview: We are seeking an experienced and dynamic Senior Delivery Program Director - Telecom to lead and manage large, complex programs primarily in communications & media domain. The successful candidate will have over 25 years of experience, demonstrating expertise in client stakeholder management, program execution, and the successful delivery of transformative and maintenance programs. This role involves working closely with global teams and stakeholders, ensuring the seamless integration and execution of IT, infrastructure, and operations programs.

Are you ready to be a change-maker? At Cognizant, we believe those who challenge the way they work today will lead the way tomorrow

Ability to work independently and remotely, with willingness travel for client engagements as needed.

Key Responsibilities:

· Program Leadership: Lead and direct large-scale, multi-year programs, including application development, infrastructure management, and operations across multiple programs.

· Client Stakeholder Management: Develop and maintain strong relationships with key client stakeholders in the US and Europe, ensuring alignment with their business objectives and goals.

· Team Building and Leadership: Build, lead, and mentor high-performance teams across geographies

· Process Improvement: Drive process transformation and efficiencies by implementing agile practices, achieving significant cost reductions and operational improvements.

· Operational Excellence: Oversee the steady-state operations, ensuring SLA compliance, on-time project delivery, and consistent improvement in delivery quality and customer satisfaction.

· Technology Leadership: Provide strategic direction and oversight for the adoption of cutting-edge technologies, including Cloud, DevOps, AI, Java/J2EE, Legacy Modernization and Automation.

· Business Development: Support sales teams in account expansion, contributing to new business opportunities and evolving service offerings.

· Financial Acumen: Manage large deal budgets and financials, ensuring profitability, cost-effectiveness, and delivering value to clients.

· Change Management: Lead organizational change management initiatives, driving cultural and operational shifts that align with strategic business goals.

Required Qualifications:

· 25+ years in IT services, with a focus on delivery management and program leadership primarily in communications & media domains.

· Technical Expertise: Proficiency in a wide range of technologies, including Java/J2EE, Cloud platforms, AI, DevOps and legacy technology modernization.

· Experience in process transformation and implementation of agile practices, achieving significant cost reductions and operational improvements.

· Strong experience in maintaining relationships with key client stakeholders in the US and Europe, ensuring alignment with their business objectives and goals.

· Proved experience in Large deal budgets and financials, ensuring profitability, cost-effectiveness, and delivering value to clients.

· Bachelor’s degree in Engineering or similar educational background.

Preferred Skills:

· Strong leadership and team-building capabilities.

· Proven track record in managing large-scale, complex IT programs.

· Excellent communications skills & client relationship management and stakeholder engagement skills.

· Strategic thinker with the ability to drive operational excellence and process improvements.

· Financial acumen and experience managing large budgets and cost-saving initiatives.

· Ability to work across global teams and manage cross-functional initiatives.

Home office setup (network, phone, etc.) Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you.

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