Lead Supervisor I

1 month ago

Salem, United States Tapestry Full time

 

LEAD SUPERVISOR

 

 

Primary Purpose

 

The Supervisor assists store management by ensuring a customer focus on the sales floor with exceptional floor supervision. As an integral member of the team, you will help to maximize store productivity and profitability by assisting in teambuilding and staff development, goal setting, and by ensuring compliance with all Coach standards.

 

We are looking for an exceptional Supervisor that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return, you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career

 

PROFILE

 

The successful individual will leverage their proficiency to:

  • Creates a high-energy, sales and service-focused environment;
  • Ensures all customers are being serviced according to the Coach approach standard;
  • Inspires team to meet and exceed performance standards;
  • Takes initiative to act on development needs;
  • Maintains a confident and/or commanding floor presence;
  • Acts as an advocate for the team;
  • Creates partnerships with team members;
  • Represents the brand appropriately in all situations.

 

The accomplished individual will possess:

  • Experience in a retail service environment in a position of management;
  • Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
  • Ability to communicate effectively with customers and staff and maneuver the sales;
  • Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays.

 

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

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