IT Application Analyst

2 months ago


Palmetto state, United States Atechstar Full time

Job Description Responsibilities Facilitate busess process discussions to gather and document business requirements which ensure value-add and meet the client objectives. Provide technical direction in the analysis design development testing deployment maintenance for bug fixes and enchancements related to OpenText and its interfaces. Work with the Change and Release Management team to ensure representation and coordination of projects throughout the change and release process. Understands both Agile Methodology project execution approaches and provides guidance to other teams. Work with vendors to design and implement new functionality. Continuously drive excellence in the areas of optimizing services and work processes improving quality and reliability and lowering total costs. Responsible to deliver and maintain existing services resolve incidents and problem management and meet SLAs as well as provide rotational on call coverage.Key Skills Excellent communication and interpersonal skills both written and verbal. The ability to relay technical information to non-technical users. Customer service skills. Problem-solving ability. Analytical skills.



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