Collections Specialist III

2 months ago


Jacksonville, United States First Citizens Bank Full time
Overview

The Equipment Finance Collections Specialist III conducts a full range of collection activities on delinquent accounts; addressing customer concerns, negotiating for resolution, and providing a customer-centric approach while mitigating delinquency and losses. The Collections Specialist III may provide training for less experienced specialists on the team.

Responsibilities

Outbound/Inbound calls - Performs a full range of collection activities by corresponding with customer to resolve delinquency, process payments accurately, maintains records of collection efforts and completes proper follow up actions including collection letters. Completes skip tracing and site inspections. Performs a variety of administrative and operational tasks that facilitate the daily workflow within medium to high complexity levels. Establishes strong working relationships with field team to support collections efforts.

Collaboration - Interfaces with other departments and management to mitigate losses, Presents to sales, credit, and leadership team in various meeting monthly. Mentors less experienced team members as needed.

Operations and Administration - Performs duties and special projects as assigned by Management to ensure operational efficiency. Complies with all regulations, bank policies, procedures, and delegated authorities to manage risk related to credit, operational, reputational, regulatory, and legal aspects of personal interactions, customer transactions, and financial exposures. Completes required training by established deadlines.

Qualifications

Required Qualifications

Bachelor's Degree and 1 year of experience in Collections and/or Call Center Servicing with negotiation experience

OR

High School Diploma/GED and 5 years of experience in Collections and/or Call Center Servicing with negotiation experience

Preferred Qualifications

Late Stage Collections with Loss Mitigation Recovery experience


  • Jacksonville, United States First Citizens Bank Full time

    Overview The Equipment Finance Collections Specialist III conducts a full range of collection activities on delinquent accounts; addressing customer concerns, negotiating for resolution, and providing a customer-centric approach while mitigating delinquency and losses. The Collections Specialist III may provide training for less experienced specialists on...


  • Jacksonville, Florida, United States First Citizens Bank Full time

    Overview The Equipment Finance Collections Specialist III conducts a full range of collection activities on delinquent accounts; addressing customer concerns, negotiating for resolution, and providing a customer-centric approach while mitigating delinquency and losses. The Collections Specialist III may provide training for less experienced specialists on...


  • Jacksonville, United States First Citizens Bank Full time

    Overview: This position provides collections and administrative support to the First Citizens Bank Equipment Finance division. Senior Equipment Finance Collections Specialists are responsible for a full range of collections activities, including addressing escalations and concerns, and performing high complexity tasks. Other expectations include...


  • Jacksonville, United States First Citizens Bank Full time

    Overview This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses. May provide training for less experienced...


  • Jacksonville, United States Center ONE Surgery Center Full time

    Job DescriptionJob DescriptionCenterONE is one of this region’s leading physician-owned, multi-specialty outpatient surgery centers. Our board-certified physicians are experts in their fields and committed to the highest-level possible patient-focused healthcare. We utilize the most modern, highly advanced equipment available while providing a caring and...


  • Jacksonville, Florida, United States KBR Full time

    Title:SHIPBOARD MATERIAL SPECIALIST III (AFLOAT)The Marine Corps Prepositioning Program (MCPP) is based in Jacksonville, Florida. We provide maintenance and logistics services to the U.S. Marine Corps (USMC) and U.S. Navy. We are seeking a Material Specialist III, for our SHIPBOARD assignments in Guam, Saipan, or Diego Garcia..Job Summary:Performs functions...

  • Operations Specialist

    3 weeks ago


    Jacksonville, United States TalentBridge Holdings Corporation Full time

    Job: Operations Specialist (Level III) Job Location: Jacksonville, FL - Onsite Contract Duration: 6 Months Pay Rate: $21 an hour on W2, weekly payout. Job Description: Provide timely and accurate trade handling for Private Bank trades by external money managers. Proactively work with other business groups to ensure all exceptions and corrections are...


  • Jacksonville, United States Center ONE Surgery Center Full time

    Job DescriptionJob Description$500 sign on Bonus!!!! CenterONE is one of this region’s leading physician-owned, multi-specialty outpatient surgery centers. Our board-certified physicians are experts in their fields and committed to the highest-level possible patient-focused healthcare. We utilize the most modern, highly advanced equipment available while...


  • Jacksonville, Florida, United States KBR Full time

    Title: Material Specialist III – Maintenance/Shipboard (MMO)General Summary:Advise, support, and assist maintenance personnel to ensure a systematic approach to maintenance operations of ground equipmentRecord, maintain, and document maintenance actions, requirements, and equipment repair statusesUtilize a maintenance information system to perform...


  • Jacksonville, United States Vaco Full time

    Vaco Staffing is looking for a medical collections rep for a large healthcare organization in Jacksonville. Roles and Responsibilities:• Answering incoming finance calls/email inquiries from customers as well as providers• Communicate with outside customers regarding billing issues• Collaborate on collection strategies with management and...


  • Jacksonville, United States Complete Recovery Corp Full time

    Job DescriptionJob DescriptionLooking for a place where you can earn great money and work in an awesome environment? Look no further! Come join us at Complete Recovery - working out of our office based in Jacksonville. We provide customer service across a variety of industries from medical to telecom. Collection Representatives are responsible for outbound...

  • Secretary III

    3 weeks ago


    Jacksonville, United States Epsilon Systems Full time

    Summary: The Secretary III will provide administrative support to Southeast Regional Maintenance Center (SERMC). Roles and Responsibilities: Process and manage Department of Defense civilian and military administrative requirements. Process and disseminate Combat Systems (Code 200) guidance and expectations throughout various levels of SERMC. Utilize...


  • Jacksonville, United States RS&H Full time

    The Opportunity We are seeking a talented Marketing Professional to join our Buildings Business Development/ Marketing Team. This position is a hybrid role based out of our offices located in Jacksonville, Charlotte, Dallas, or Denver. Are you a marketing professional who enjoys the chase of pursuing and winning new work? Are you fueled by the opportunity to...


  • Jacksonville, United States RS&H Full time

    The Opportunity: We are seeking a talented Marketing Professional to join our Buildings Business Development/ Marketing Team. This position is a hybrid role based out of our offices located in Jacksonville, Charlotte, Dallas, or Denver. Are you a marketing professional who enjoys the chase of pursuing and winning new work? Are you fueled by the opportunity...

  • Test Engineer III

    3 months ago


    Jacksonville, United States SigSauer Full time

    Job DescriptionJob DescriptionTest Engineer III1st ShiftSIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision....

  • Test Engineer III

    4 weeks ago


    Jacksonville, United States SigSauer Full time

    Job DescriptionJob DescriptionTest Engineer III1st ShiftSIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision....


  • Jacksonville, Florida, United States First Citizens Bank Full time

    Overview The Senior Recovery Resolution Specialist collects retail and business loans that have been placed in charge-off status using the tools at their disposal, including pre-suit negotiations, and filing and management of lawsuits as needed. This role will be focused on mitigating bank losses through effective negotiation, case management and sound...


  • Jacksonville, United States First Citizens Bank Full time

    Overview The Senior Recovery Resolution Specialist collects retail and business loans that have been placed in charge-off status using the tools at their disposal, including pre-suit negotiations, and filing and management of lawsuits as needed. This role will be focused on mitigating bank losses through effective negotiation, case management and sound...

  • Payroll Specialist

    3 months ago


    Jacksonville, United States Swisher Full time

    Position Overview The Payroll Specialist ensures timely and accurate end-to-end processing of employee payroll as assigned. The Payroll Specialist ensures adherence to all HR Payroll policies and procedures while complying with all legal requirements and federal/state regulations. The Payroll Specialist will collaborate with the Lead to support required...


  • Jacksonville, United States First Citizens Bank Full time

    Overview: The Senior Recovery Resolution Specialist collects retail and business loans that have been placed in charge-off status using the tools at their disposal, including pre-suit negotiations, and filing and management of lawsuits as needed. This role will be focused on mitigating bank losses through effective negotiation, case management and sound...