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IT Help Desk

2 months ago

Irving, United States Motion Recruitment Full time
One of the nation’s top performing labor broker companies, strives in installing services for retailers and manufacturing companies. They are looking to bring on a Support technician to their growing team. This company’s mission is to provide expertise of installation services that include improvements in products such as doors, windows, siding, and kitchen appliances.

This role is responsible for supporting Tier 1 and Tier 2 ticket and issues. Along with supporting service incidents while using the appropriate ticketing systems. The ideal candidate will have a background in Windows, Mac, Active Directory, Computer hardware, and Microsoft.

This position is Contract-to-hire, onsite 3-4 days a week with 1-2 remote, and located in Irving, TX. Hourly range around $20-25/hr. 

Required Skills & Experience
  • High School Degree or equivalent preferred
  • Customer service experience in a call center environment
  • Help desk or technical support experience preferred
  • Knowledge and experience of troubleshooting Office 365 applications
  • Ability to install and troubleshoot software
  • Ability to configure and support internet browsers
  • Mobile application support experience
  • Microsoft Office Products knowledge Desired Skills & Experience
    • Certifications in Microsoft O365 or Azure
    • Good written and oral communication skills
    • Ability to work in team environments The Offer
      • Salary will be around $20-25/hr.