Supplier Program Manager

4 weeks ago

Chicago, United States Zoro Full time

Company Summary:

Zoro is an eCommerce company that’s on a mission to help business owners get everything they need to run their businesses and thrive–from office supplies to power tools. But we’re way more than a website. We’re a team of great people with an award-winning culture. Check us out and see for yourself

Job Summary:

The Supplier Program Manager is responsible for the development, management, execution and continuous refinement of the Supplier Funded Marketing Program. This role will partner very closely with top tier supplier partners and our internal business partners to build strategies and campaigns that are relevant, drive customer engagement, brand awareness and create a significant value for both the supplier and Zoro. 


Duties and Responsibilities: 

  • Own the strategy and development of the Supplier Funded Marketing Program partnership to accelerate supplier businesses and drive incremental revenue for Zoro
  • Create strong relationships with key suppliers within our portfolio and sell the program to them by highlighting the supplier benefits
  • Manage partnership agreements/contracts
  • Strategize with Suppliers, Category Management and Marketing channel teams to, develop and manage the channel strategy with channel owners to make sure the right message is reaching the right customer at the right time
  • Develop offer and campaign test designs and proformas for continuous optimization
  • Analyze and report on channel KPIs to enable data driven decisions, facilitate the building of new reports to provide visibility to additional optimization opportunities
  • Develop and submit consolidated briefs to the creative services team for all Supplier campaigns
  • Conduct routine follow-up meetings with stakeholders to ensure timing alignment and communicate any changes
  • Collaborate across all marketing teams and departments to ensure multi-channel marketing campaigns are executed effectively to create seamless customer experiences and grow desired customer behavior


Minimum Qualifications:

  • Bachelor's degree or related professional experience
  • 5 years of related/progressive experience
  • Excellent verbal and written communication skills in order to collaborate effectively with key suppliers and internal business stakeholders; an articulate and persuasive communicator
  • Excellent organizational skills
  • Prior experience managing and prioritizing multiple projects simultaneously
  • Thrives in a fast-paced environment

Zoro Values and Inclusive Culture:

Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented and valued. We aim to empower all of our employees to learn about, raise awareness of, and promote diversity and inclusion through all of our workplace interactions. Zoro is a place where everyone can learn, grow, and thrive. 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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