Lead Technical Program Manager

4 weeks ago

Brooklyn, United States JPMorgan Chase Full time

Job Description
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Corporate and Investment Bank, Engineering & Architecture area, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities

  • Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
  • Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain
  • Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
  • Documentation: Collaborate with product owners, support specialists, trainers, and engineers to produce high-quality technical documentation for our products and services. This could include user guides, technical API documentation, FAQs, system manuals, technical specifications, training materials, and more.
  • Product Support: Work closely with our product and development teams to translate technical specifications into user-friendly, understandable content. Play a key role in the product design process by ensuring user-centricity in the documentation.
  • User Support: Develop documentation to aid our support specialists in troubleshooting and resolving issues. Create resources such as knowledge base articles and troubleshooting guides.
  • Training Material Development: Assist in the development of effective training materials for clients. This includes writing scripts for video tutorials, creating slide decks for webinars, and drafting handouts for in-person training sessions.


Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
  • Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
  • Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
  • Proven ability to understand and explain complex technical concepts concisely
  • Exceptional writing, proofreading, and editing skills, e.g., with release notes or API documentation
  • Strong research skills, able to quickly grasp new concepts and technologies
  • Experience working with documentation tools like Microsoft Office Suite, Adobe Suite, and Confluence
  • Ability to manage multiple tasks and projects simultaneously in a fast-paced, collaborative environment
  • Experience with content management systems (CMS) such as DITA, Adobe Experience Manager, MadCap Flare, Office Suite, etc.
  • Experience with markdown and markup languages such as DITA, HTML, XML, CSS
  • Strong conversational knowledge of technology principles, including APIs, Swagger, SDKs, authentication, programming languages and version control.


Preferred qualifications, capabilities, and skills

  • Working knowledge of Jira and/or Jira Align as well as document version control systems
  • Familiarity with technical writing standards and style guides.
  • Excellent organizational skills with strong attention to details
  • Good interpersonal and communication skills with ability to handle constructive criticism and feedback
  • A self-starter who can work independently, but also collaborate effectively with teams in an agile setting


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

  • .NET Technical Lead with Azure

    6 days ago

    Brooklyn, United States Derex Technologies Full time

    Job Description Job Description: Demonstrable experience developing on Microsoft .NET stack including C#, .NET Framework and .NET 6, Windows Services, OWIN Framework, Entity Framework, Unit Test Frameworks, IIS Demonstrable experience developing secure web-based client applications using HTML, JavaScript, JQuery, Angular, Bootstrap, CSS/SCSS Demonstrable...

  • Technical Team Lead

    7 days ago

    Brooklyn, United States My IT Crew Full time

    Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading. My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it. -...

  • Lead Permitting Program Manager

    4 weeks ago

    Brooklyn, United States National Grid Full time

    **About us**: Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the...

  • Technical Project Manager

    4 hours ago

    Brooklyn, United States Crescens Full time

    Job Title: Technical Project Manager Location: Brooklyn, NY Duration: 12 Months Type: Contract Notes: 3 days in office/ 2 days remote This is 35hrs/week Job Job Description: Perform requirements gathering necessary to design and build complex Public Safety & Emergency Management systems of enterprise monitoring system for related projects Manage the...

  • Manager of Philanthropic Engagement

    1 month ago

    Brooklyn, United States HOPE PROGRAM INC Full time

    **Manager of Philanthropic Engagement**: **Background**: **The HOPE Program is a leader among New York City job training providers, upskilling adult jobseekers (ages 18 - 70) for a broad range of sectors, including a focus on green construction, maintenance, infrastructure and related careers. We work with individuals facing deep structural barriers to...

  • Technical Project Manager

    6 days ago

    Brooklyn, United States Diverse Lynx Full time

    Role: Technical Project Manager Location: Brooklyn, OH, 44144 Type: Full Time / Permanent Job Description: Roles & Responsibilities: Creates, manages, and understands impacts to project scope, constraints and schedule. Manages projects according to work plan. Performs critical path analysis. Understands and can effectively/quantifiably communicate...

  • Technical Project Manager

    6 days ago

    Brooklyn, United States Connvertex Technologies Inc. Full time

    **MANDATORY**: Minimum 12 years of experience overseeing medium to large scale projects. - At least 8 years of experience in Event Management and Public Safety Emergency Services - A baccalaureate degree from an accredited college - Functional understanding of routing protocols and data delivery techniques - Knowledge of Operations Management - Service Desk,...

  • Executive Director

    1 day ago

    Brooklyn, New York, United States Jeremiah Program Full time

    Please note: For an expedited review of your application, please apply directly via our career site using the link below. If you apply via JazzHR, you may experience a delay in response to your application. Thank you and we look forward to hearing from youJP Career Site: POSTION SUMMARY:The Executive Director is an unapologetic champion for JPs...

  • Lead Security Architect

    4 weeks ago

    Brooklyn, United States National Grid Full time

    **About us**: **Join National Grid’s digital transformation**! We are digital creators, continuous learners and daring innovators. We leverage digital innovative ways to create products and catalyze the transformation of National Grid's business units into more agile and digitally native organizations in our shared purpose of bringing energy to life. Come...

  • Technical Project Manager

    16 hours ago

    Brooklyn, United States Innovee Consulting LLC Full time

    Role: Technical Project Manager Location: Brooklyn, NY Duration: Long Term MANDATORY SKILLS/EXPERIENCE required: Note: Candidates who do not have the mandatory skills will not be considered Minimum 8 years of experience overseeing medium to large scale projects. At least 8 years of experience in Event Management and Public Safety Emergency Services A...

  • Technical Account Manager

    2 weeks ago

    Brooklyn, United States My IT Crew Full time

    This is a hybrid position that requires you to be able to commute to the Brooklyn office at least 3 days per week. Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading. My IT...

  • Program Manager, Climate Initiatives

    1 week ago

    Brooklyn, United States Pratt Institute Full time

    Pratt Center for Community Development is hiring for a full-time program manager to lead the day-to-day implementation of Energy. Fit, a home repair and equitable decarbonization demonstration project. Pratt Center partners with local affordable hous Program Manager, Manager, Climate, Program, Energy, Climate Change

  • Network Technical Project Manager

    4 days ago

    Brooklyn, United States Ariel Partners Full time

    The NYC Office of Technology and Innovation has been tasked with recruiting a Cloud Interconnect Project Manager to assist OTI with implementation of Network technologies for key IT projects. Relevant experience in routing and switching, and datacenter technologies is required. The technical network project manager will be assisting OTI with architecture...

  • Sr.Project/Program Manager

    16 hours ago

    Brooklyn, United States Zensar Technologies Inc. Full time

    Job Title: Sr.Project/Program ManagerLocation: Brooklyn, NY (100% ONSITE NO remote options)Job Type: Fulltime Job Description:Senior Level Agile/Scrum Project ManagerDeliver complex, high-risk projects while maintaining project quality, finances, governance and focusStrong agile/scrum experience required. Experience running scrum projects, teams, ceremonies...

  • Aumni - Lead SRE

    1 week ago

    Brooklyn, United States JPMorgan Chase Full time

    Job Description There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.The Aumni team at JPMorgan Chase is looking for a Lead MLOps engineer to help us build out a team to manage our core model...

  • Digital Program Manager

    1 week ago

    Brooklyn Park, United States IRIS Consulting Corporation Full time

    IRIS Consulting Company is a trusted leader in providing IT staffing needs to our clients. With offices in the Minneapolis/St. Paul and Atlanta metro, we have built solid business relationships with our clients in the airline, manufacturing, insurance, healthcare, and tech industries. Full SDLC support means we get to know our clients and our candidates to...

  • Technical Project Manager

    3 weeks ago

    Brooklyn, United States Tata Consultancy Services Full time

    Job Description Creates, manages, and understands impacts to project scope, constraints and schedule. Manages projects according to work plan. Performs critical path analysis Understands and can effectively/quantifiably communicate progress against tasks, milestones, and blockers of each project in the portfolio Coordinates across multiple projects that are...

  • Technical Project Manager

    3 weeks ago

    Brooklyn, United States Tata Consultancy Services Full time

    Job Description Creates, manages, and understands impacts to project scope, constraints and schedule. Manages projects according to work plan. Performs critical path analysis Understands and can effectively/quantifiably communicate progress against tasks, milestones, and blockers of each project in the portfolio Coordinates across multiple projects that are...

  • Technical Project Manager

    3 weeks ago

    Brooklyn, United States Tata Consultancy Services Full time

    Job Description Creates, manages, and understands impacts to project scope, constraints and schedule. Manages projects according to work plan. Performs critical path analysis Understands and can effectively/quantifiably communicate progress against tasks, milestones, and blockers of each project in the portfolio Coordinates across multiple projects that are...

  • Lead Software Engineer for Neovest

    1 month ago

    Brooklyn, United States JPMorgan Chase Full time

    Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.As a Lead Software Engineer at JPMorgan Chase within the Corporate and Investment Bank for Neovest, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology...