Learning Technologist, Full Time, Days, M-F, 8:30AM-5:00PM

3 weeks ago

Miami, United States Jackson Health Full time

Department: Jackson Memorial Hospital - Learning

Address: 1400 N.W. North River Drive, 10th Floor, Miami, FL 33125

Shift Details: Full-Time, Temporary Relief, Days, M-F, 8:30AM-5:00PM, Hybrid Work Location 

Why Jackson:

Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals. 

Summary

The Learning Technologist supports the LMS Administrator and Instructional Designers in all aspects of the Learning Management System (LMS) and reporting of organization data collaborating with our primary stakeholders, instructional designers, and subject matter experts. This function helps formulate management policies regarding worker conditions with regular access and analysis of confidential information that help formulate labor policies. The incumbent may attend management meetings and be involved directly or indirectly in the decision making process around management positions during negotiations process. Position requires exercise of independent judgment.

Responsibilities

  • Provides direct support and training to frontline staff, leaders, and instructors to improve LMS utilization. 
  • Troubleshoots problems and questions upholding the Jackson learning experience. 
  • Works with subject matter experts/vendors to provide course design and video capture support, editing, and deployment of content that contribute to the instructional development learning roadmap. 
  • Demonstrates expertise in methodologies to measure and evaluate effectiveness of learning programs and implemented solutions. 
  • Supports the creation and delivery of the learning analytics/metrics strategy to ensure learner completion, learning retention, content evaluation. 
  • Ensures that our learning infrastructure meets established needs, supports operational efficiency, and can scale with the future growth of Jackson. 
  • Demonstrates expertise of technical system functionality, have familiarity with learning development platforms and adult learning theory, and importantly, they foster the learner user experience. 
  • Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). 
  • Demonstrates accountability for actions and decisions. 
  • Performs all other related job duties as assigned.


Experience

Generally requires 1 to 3 years of related experience.

Education

Bachelor's degree in related field is strongly preferred.

Skill

Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications.

Credentials

Valid license or certification is required as needed, based on the job or specialty.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.




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