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Telephone Console Operator 1, Perdue Medical Center, Full-Time, Days
3 months ago
Department: Jackson Memorial Perdue Medical Center
Address: 19590 Old Cutler Road - Miami, FL 33157
Shift details: Full-Time, Days, 11:30AM-8:00PM, Rotating Weekends (1 weekend 8:00AM-8:00PM and the next working weekend 8:00AM-4:30PM)
Why Jackson Memorial Perdue Medical Center:
Jackson Memorial Perdue Medical Center is a long-term-care facility located on a beautiful 11-acre campus in South Dade. The medical center is a licensed, 163-bed skilled nursing and rehabilitation facility. We provide care for a diverse cultural population of younger and older adults.
Summary
Telephone Console Operator 1 are responsible for receiving incoming and placing outgoing telephone calls. Acts as the Receptionist for the facility.
Responsibilities
- Answer all incoming local and long distance calls and makes proper connection to person's requested.
- Places all long distance calls and logs calls in the long distance log book.
- Handles all emergencies including fire drills and code blue.
- Keeps log for residents incoming packages.
- Keeps volunteer sign-in log.
- Receptionist for the facility.
- Responsible for training new employees on the switchboard.
- Makes all facility announcements.
- Accountable for fulfilling responsibilities in accordance with the JHS/PHT/JMPMC Comprehensive Emergency Management Plan and for responding, as assigned, to any and all emergencies or disasters, either internal or external.
- Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
- Performs all other related job duties as assigned.
Experience
Generally requires 0 to 3 years of related experience.
Education
High School diploma is strongly preferred.
Credentials
Valid license or certification is required as needed, based on the job or specialty.
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
