In Room Dining Server

2 months ago

New Orleans, United States The Roosevelt New Orleans, A Waldorf Astoria Hotel Full time
Description

The Roosevelt New Orleans is seeking a IRD Overnight Server to join this historic property This Waldorf Astoria hotel has over 60,000 square feet of banquet space, including 3 grand ballrooms and 23 meeting rooms, and is known for impeccable service and beautiful, historic venues that are unrivaled in New Orleans.

As the centerpiece of New Orleans nightlife with 504 rooms and 5 food and beverage outlets, The Roosevelt offers an exciting opportunity to be a part of the hotel that defined luxury throughout the early 1900s and continues to set a new standard of luxury today.

If you are looking to join one of the largest hotel companies in the world, an iconic brand, and are passionate about delivering exceptional guest experiences, then this is the perfect opportunity

What will I be doing?

As an IRD Overnight Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Respond to guest requests in a timely, friendly and efficient manner
  • Ensure knowledge of menu and restaurant promotions and specials
  • Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
  • Retrieve and deliver food and beverage orders in a timely manner
  • Ensure guest satisfaction throughout the meal service
  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
  • Ensure serving station is well-stocked at all times RequirementsWhat are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

      In addition, we look for the demonstration of the following key attributes:

      • Quality
      • Productivity
      • Dependability
      • Customer Focus
      • Adaptability

        What will it be like to work for Hilton?

        Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

        Source: Hospitality Online

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