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    3 weeks ago

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    1 month ago

    Indianapolis, Indiana, United States Sam's Club Full time

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Club Operations

1 month ago

Indianapolis, United States Bluegreen Vacations Full time

Job Description:

 

Owner Services Representatives answer incoming calls both internally from agents and externally from owners and provide detailed account, resort and reservation information. Owner satisfaction through insightful and comprehensive customer service is the goal of every transaction, whether it includes a reservation, general ownership questions (including mortgage, maintenance, and title information), or troubleshooting the owners’ account. The position is also responsible to offer and sell extended products and services. The Owner Services Representative will also handle escalated calls from owners and will strive to reach resolution while maintaining owner satisfaction. This individual will maintain a helpful attitude and willingness to educate internal and external callers.