Restaurant Sales Manager

3 months ago

Orlando, United States Hilton Orlando Full time
Description

To solicit and respond to companies, organizations and individuals to contract private dining events in hotel restaurants. Coordinates the prompt, courteous and efficient fulfilment of these events to satisfy the customer's needs and maximize the hotel's profits.

What will I be doing?

As a Restaurant Sales Manager, you will be responsible for meeting with and entertaining customers and prospective customers to solicit clients for private dining events to be held in hotel restaurant. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Courteously respond to leads, by telephone or direct conversation
  • Prepare proposals, contracts and BEO related to the private event. Calculate and quote prices.
  • Manage set up direction and collaborate with other departments to execute events (A/V, Banquets, Culinary, etc.)
  • Meet/Greet events.
  • Attend weekly meetings to support business operations, e.g., tentative review, pick-up, etc.
  • Conduct site inspections with potential customers, visiting restaurant space, and other hotel facilities.
  • Maintain exceptional levels of customer service.
  • Manage guest queries in a timely and efficient manner. Requirements

    What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

      In addition, we look for the demonstration of the following key attributes:

      • Quality
      • Productivity
      • Dependability
      • Customer Focus
      • Adaptability

        What will it be like to work for Hilton?

        Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

        Here is a list of perks you can enjoy when joining our team

        The Benefits - Hilton is proud to have an award-winning workplace culture. 

        We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

        • Comprehensive Health Insurance coverage for you and your family
        • Career growth and development 
        • Go Hilton travel discount program with 100 nights of discounted travel
        • Best-in-Class Paid Time Off (PTO) and start accruing DAY ONE
        • Supportive parental leave
        • Recognition and awards programs
        • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

          Source: Hospitality Online

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