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Specialist, Metrics and Reporting, Aircraft Maintenance and Airport Technical Operations

1 month ago

ATLANTA Georgia, United States Delta Airlines Full time

Specialist, Metrics and Reporting, Aircraft Maintenance and Airport Technical Operations

United States, Georgia, Atlanta

TechOps

02-Aug-2024

Ref #: 25581

How you'll help us Keep Climbing (overview & key responsibilities)

The Specialist will be responsible for the design, development, and optimization of Aircraft Maintenance and Airport Technical Operations reporting, analytics, and project management. The Specialist will develop actionable insights for initiatives focused on resource planning, headcount and finance related key performance indicators used to drive world class maintenance operations and profitability by conducting analysis and making fact-based recommendations. The specialist will be expected to build dashboards and other interactive visualization tools that will enable leadership to make informed decisions.

The Specialist will be expected to have experience in SQL, PowerBI, Tableau and other database interface tools, maintain a comprehensive understanding of the operation, and reach self-sufficiency requiring little supervision within first 6 months. The Specialist will also be expected to work closely with cross-functional teams, quickly learn unfamiliar topics, manage multiple project deadlines, and establish lasting relationships with peers across TechOps.

This is an in-person role at the Atlanta TechOps Maintenance Facility.

Responsibilities:

  • Leads high visibility, high impact projects that will shape and define resource strategy initiatives

  • Demonstrates characteristics of a leader including leading projects with team members, presenting to senior leaders, and frequently representing the team in interactions with cross divisional executive TechOps Leaders

  • Manages and builds dashboards, reports, communications, and presentations providing visibility into hiring trends, financial labor variance and equipment allocation system wide

  • Leverages emerging technologies and identifies meaningful ways to communicate data and analysis to satisfy business unit needs

  • Enjoy working in a high-profile environment with fluid priorities, ambiguity, and aggressive deadlines

  • Practices safety conscious behaviors in all operation processes and procedures

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way.

Why You'll Love Delta

  • Competitive salary, industry-leading profit sharing program, and performance incentives

  • 401(k) with generous company contributions up to 9%

  • Paid time off including vacation, holidays, paid personal time, maternity and parental leave

  • Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits

  • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages

  • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health

  • Domestic and International space-available flight privileges for employees and eligible family members

  • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint

  • Recognition rewards and awards through the platform Unstoppable Together

  • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies

  • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

  • Bachelor’s degree or 3+ years of related experience required, 5+ years preferred.

  • Experience with some or all of the following: SQL, Alteryx, Power BI, Tableau, Power Apps or other database interface tools and languages

  • Must have superior technical, quantitative, analytical, and organizational skills, as well as demonstrate critical thinking with respect to cause-and-effect relationships

  • Ability to work independently with little supervision.

  • Consistently prioritizes safety and security of self, others, and personal data.

  • Embraces diverse people, thinking, and styles.

  • Possesses a high school diploma, GED, or high school equivalency.

  • Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

  • Previous experience in the airline industry

  • Experience in predictive analytics and modeling

  • Ability to manage a reporting database environment, troubleshoot, and automate reporting within Teradata/AWS using SQL/Python preferred

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here

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