Current jobs related to Reservations Agent - Dana Point - Waldorf Astoria Monarch Beach
-
Reservations Coordinator
1 week ago
Dana Point, California, United States Waldorf Astoria Hotels & Resorts Full timeReservations Agent OpportunityThe Waldorf Astoria Monarch Beach Resort & Club is seeking a skilled Reservations Agent to join our team. Located in the picturesque coastal town of Dana Point, our resort offers a unique blend of luxury and relaxation.Key Responsibilities:Process group reservation information, including rooming lists, suites, and billing...
-
Reservations Agent
2 weeks ago
Dana Point, United States Waldorf Astoria Monarch Beach Full timeDescriptionThe award-winning Forbes 4-Star and AAA 5-DiamondWaldorf Astoria MonarchBeach Resort & Club is looking for a Reservations Agentto join theTeam!Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and...
-
Reservations Coordinator
5 days ago
Dana Point, California, United States Hilton Hotels Corporation Full timeHilton Hotels **Job Summary** As a Reservation Agent at Hilton, you will be responsible for consulting with customers and booking customized hotel reservations via phone. **Key Responsibilities:** * Consult with customers to understand their hotel reservation needs * Use technical skills and excellent communication skills to book customized hotel...
-
Reservations Agent
6 days ago
Dana Point, United States Hilton Hotels Corporation Full timeHilton Hotels - JobID: HOT0AZAK [Front Desk Agent / Night Auditor] As a Reservation at Hilton, you'll: Consult with customers and book customized hotel reservations via phone; Use your strong technical skills, excellent communication skills, persuasive sales ability and world class customer service; Deal with requests from current guests...Hiring Immediately...
-
Reservations Agent
1 week ago
Dana Point, United States Waldorf Astoria Hotels & Resorts Full timeThe award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Reservations Agent to join the Team! Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun,...
-
Reservation Sales Agent
2 months ago
Myrtle Point, United States Big Sky Vacation Rental Full timeJob DescriptionJob DescriptionAre you an energetic, client-centric self-starter with experience working and selling in a fast-paced, customer-centric business?Are you seeking an entrepreneurial opportunity, without corporate bureaucracy, that will have significant career growth opportunities that will come with your success? If so, please read on!About the...
-
Group Reservations Coordinator
3 weeks ago
Dana Point, California, United States Marriott Laguna Cliffs Resort Full timeJob Summary:The Group Reservations Coordinator plays a crucial role in ensuring exceptional customer service and accuracy in bookings for the Marriott Laguna Cliffs Resort. This position requires close collaboration with Sales, Marketing, Accounting, Conference Services, and Group Meeting Planners to deliver outstanding results.Responsibilities:Manage and...
-
Front Desk Representative
1 week ago
Dana Point, California, United States Marriott Laguna Cliffs Resort Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Marriott Laguna Cliffs Resort. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our...
-
Director of Rooms
1 month ago
Dana Point, United States AMS Franchise Solutions Full timeJob SummaryResponsible for the overall planning, organizing and coordinating of the Rooms Division consisting ofFront Office, Concierge, Guest Recognition, PBX, Housekeeping, Valet laundry, Valet parking and toprovide leadership and direction whilst maximizing revenue opportunities and maintaining guestsatisfaction levels to the standard of the hotel and of...
-
Front Desk Representative
1 week ago
Stevens Point, Wisconsin, United States Fairfield Stevens Point Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Fairfield Inn & Suites Stevens Point. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.Responsibilities:Register...
-
Guest Services Representative
4 weeks ago
Stevens Point, Wisconsin, United States Holiday Inn Stevens Point Full timePosition Overview:The Front Desk Agent plays a crucial role in ensuring a positive experience for guests by providing exceptional service from the moment they arrive until their departure. This position involves a variety of tasks including guest registration, reservation management, and offering concierge services. The ideal candidate will demonstrate a...
-
Guest Services Representative
4 weeks ago
Stevens Point, Wisconsin, United States Aimbridge Hospitality Full timeJob OverviewThe Front Desk Agent plays a crucial role in ensuring guests receive a warm welcome and exceptional service throughout their stay. This position involves registering guests, managing reservations, and performing concierge duties while ensuring guest satisfaction and optimizing room occupancy.Key ResponsibilitiesWelcome and register guests with a...
-
Hotel Night Auditor
2 weeks ago
High Point, North Carolina, United States Aramark Full timeJob Title: Hotel Night Auditor - High Point UniversityThe Night Auditor / Front Desk Agent will provide exceptional guest service by greeting all guests in a friendly and professional manner. This role requires managing the guest check-in process efficiently and consistently performing daily audit functions.Key Responsibilities:Prepare and dispose of all...
-
Hotel Night Auditor
1 week ago
High Point, North Carolina, United States Aramark Full timeJob SummaryThe Night Auditor / Front Desk Agent will provide exceptional guest service and manage the guest check-in process in a professional and efficient manner. This role requires strong problem-solving skills and the ability to work independently with minimal supervision.Key ResponsibilitiesPrepare and dispose of all Night Audit workManage the front...
-
Hotel Night Auditor
30 minutes ago
High Point, North Carolina, United States Aramark Full timeJob Title: Hotel Night AuditorThe Night Auditor / Front Desk Agent will provide exceptional guest service and manage the guest check-in process in a professional and efficient manner. This role requires strong communication and problem-solving skills to ensure a seamless guest experience.Key Responsibilities:Prepare and dispose of all Night Audit...
-
Guest Services Representative
3 weeks ago
Point Clear, Alabama, United States PCH, Inc. Full timeAbout PCH, Inc.We are seeking a dedicated Front Desk Agent who is enthusiastic about delivering outstanding service to our guests. As an integral part of our organization, you will contribute significantly to fostering a friendly and inviting atmosphere for all visitors.Primary Duties:Warmly welcome guests and establish a friendly environment upon their...
-
Guest Services Representative
3 weeks ago
Point Clear, Alabama, United States PCH, Inc. Full timeAbout PCH, Inc.We are seeking a dedicated Front Desk Agent who is enthusiastic about delivering outstanding service to our guests. In this pivotal role, you will contribute to creating a friendly and inviting atmosphere that enhances the overall guest experience.Primary Duties:Greet guests warmly and ensure a pleasant arrival experienceAllocate rooms based...
-
Guest Services Representative
4 weeks ago
Point Clear, Alabama, United States PCH, Inc. Full timeAbout PCH, Inc.We are seeking a dedicated Front Desk Agent who is enthusiastic about delivering outstanding service to our guests. In this pivotal role, you will contribute to a friendly and inviting atmosphere that enhances the overall guest experience.Primary Duties:Warmly welcome guests and ensure a pleasant environment upon their arrivalAllocate rooms...
-
Executive Assistant
1 day ago
High Point, North Carolina, United States Lori Robertson - State Farm Agent Full timeExecutive Assistant OpportunityWe are seeking a highly organized and detail-oriented individual to support our business operations as an Executive Assistant. This role is ideal for someone who enjoys managing calendars, coordinating travel, and handling correspondence.Key Responsibilities:Manage calendars and schedules to ensure seamless coordinationArrange...
-
Hotel Night Auditor
2 weeks ago
High Point, North Carolina, United States Aramark Full timeJob SummaryThe Night Auditor / Front Desk Agent will provide exceptional customer service to all hotel guests, ensuring a warm and welcoming experience. This role requires a high level of professionalism, efficiency, and attention to detail.Key ResponsibilitiesManage the guest check-in process, ensuring a smooth and seamless experience.Perform daily audits,...
Reservations Agent
4 months ago
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Reservations Agent to join the Team
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.Classification: On-Call Shift: Various – must have availability to work nights, weekends, weekdays, and holidays.
Want to learn more?Hotel Website, Facebook, Instagram
What will I be doing?
As a Reservations Sales Specialist, you would be responsible for answering reservation calls in a welcoming and professional tone using the highest standards of guest service. Specifically, this includes but is not limited to:
- Answer all guest calls in a timely manner, extending excellent service and Forbes standards with all guest interactions.
- Effective coordination of booking room, restaurant, spa and golf reservations; reservation and guest information is complete and entered accurately.
- Use selling strategies to maximize conversion, upsell room accommodations and decrease call abandonment to increase hotel revenue.
- Sales commission incentive available for premium suite bookings and upsell once eligible.
-
Maintain extensive knowledge of all hotel features and services including dining outlets, spa offerings, golf details, all room types, rates, special packages, promotions, daily arrivals/departures/room availability and scheduled in-house group activities.
Requirements
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
Pay Range: The hourly rate is $20 per hour and is based on applicable and specialized experience and location.
#LI-CS2
Source: Hospitality Online