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Reservations Coordinator

2 months ago

Dana Point, California, United States Hilton Hotels Corporation Full time

Hilton Hotels

**Job Summary**

As a Reservation Agent at Hilton, you will be responsible for consulting with customers and booking customized hotel reservations via phone.

**Key Responsibilities:**

* Consult with customers to understand their hotel reservation needs
* Use technical skills and excellent communication skills to book customized hotel reservations
* Utilize persuasive sales ability and world-class customer service to meet customer needs
* Handle requests from current guests and resolve any issues that may arise

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

**Requirements:**

* Strong technical skills and excellent communication skills
* Ability to work in a fast-paced environment and handle multiple tasks simultaneously
* Strong customer service skills and ability to work with customers to meet their needs

**About Us:**

Hilton Hotels Corporation is a leading hospitality company that operates a portfolio of 18 world-class brands. We are committed to delivering exceptional guest experiences and providing opportunities for our employees to grow and develop their careers.