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Medical Support Assistant
4 weeks ago
The incumbent serves as an Advanced Medical Support Assistant in Radiology/Nuclear Medicine Service at the VA Illiana Healthcare System in Danville, IL. The incumbent will interface with numerous computer applications including but not limited to CPRS, VistA, MyHealtheVet, VetLInk, VSE, etc. The incumbent performs these responsibilities with self-direction in the processing, care, and treatment of Veterans while functioning as a team member in the patient care delivery setting.
Duties
***This is an open continuous announcement. Candidates will be referred to the hiring official every 2 weeks until the position is filled.***
- Participate in team huddles that are used to manage, plan, and set priorities and deadlines for meeting timeliness of scheduling imaging studies.
- Coordinate with the patient, interdisciplinary team including the radiologist, technologists, and patients' referring service team, nurses, other VA medical centers, and other agencies (e.g. communicates with non-VA medical facilities; notify patients of requirements prior to appointment including labs or x-rays; follow up care on imaging orders).
- Monitor pre-appointment requirements to assure readiness for patient appointment/procedure including X-rays, Lab work, MRI safety screening requirements, etc.
- Coordinate patient procedures by verifying pre-procedure workup is complete and meets procedure requirements prior to procedure.
- Participating and providing input on problem solving with operational issues in team meetings, performing administrative follow up actions on orders and consults, educating providers about shared patients who are receiving care at multiple VAs or those who receive care in the community.
- Work collaboratively with the Office of Community Care for scheduling of radiologic/nuclear medicine procedures performed in the community.
- Support patient safety standards using the correct Veterans Affairs identification of all patients through the use of two forms of identification, name and Social Security Number or DOB.
- Interact with the patient to validate and update patient demographic information, either in person during check-in or over the phone, to decrease the incidence of returned mail due to incorrect addresses and inability to contact patient by phone due to incorrect number.
- Schedule Veteran appointments in accordance with service procedures and policies and instructs the patients on standard preparation procedures required prior to testing (dietary instructions, lab tests, etc).
- All other duties as assigned.
Telework: Not authorized
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized.
Financial Disclosure Report: Not required
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Medical Support Assistant
1 month ago
Danville, Virginia, United States Department Of Veterans Affairs Full timeSummary The incumbent serves as an Advanced Medical Support Assistant in Radiology/Nuclear Medicine Service at the VA Illiana Healthcare System in Danville, IL. The incumbent will interface with numerous computer applications including but not limited to CPRS, VistA, MyHealtheVet, VetLInk, VSE, etc. The incumbent performs these responsibilities with...
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Medical Support Assistant
2 weeks ago
Danville, Virginia, United States Department Of Veterans Affairs Full timeSummary The incumbent serves as an Advanced Medical Support Assistant in Radiology/Nuclear Medicine Service at the VA Illiana Healthcare System in Danville, IL. The incumbent will interface with numerous computer applications including but not limited to CPRS, VistA, MyHealtheVet, VetLInk, VSE, etc. The incumbent performs these responsibilities with...
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Medical Support Assistant
4 weeks ago
Danville, Virginia, United States Department Of Veterans Affairs Full timeSummary The incumbent serves as an Advanced Medical Support Assistant in Radiology/Nuclear Medicine Service at the VA Illiana Healthcare System in Danville, IL. The incumbent will interface with numerous computer applications including but not limited to CPRS, VistA, MyHealtheVet, VetLInk, VSE, etc. The incumbent performs these responsibilities with...
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Advanced Medical Support Assistant
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Advanced Medical Support Assistant
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